Lovesac — Local services in Westlake

Amazing experiences at the Westlake store. If you're looking for pushy sales people that swoop on you when you walk in the door, this is not the place for you. If you're looking for a place that makes you feel welcome, it doesn't get better than this. Go in, plop down on a couch , flop down on a pillow sac/super sac and feel the quality. Ask as many questions as you want, they are there to educate. This is not throwaway furniture, it is built for the long haul. Celina is beyond helpful and was patient with my 500+ questions and product flip flopping. Ohood and Yuliya went above and beyond to help every time I went to the showroom. If you're looking for furniture, do yourself a favor, research and then meet the...

I finally received all my boxes which where 11 for a 4 x 5 couch. I highly recommend watching the You Tube videos that they send you to assembly the furniture. Unpacking and putting most of the covers on is a one person job. If you purchase roll arms it takes two people to get those covers on correctly. Two people for assembly. It took me 6 hours total. I was impressed with the quality and construction of the pieces really high end. I was scared that the pieces were damaged because the condition of how the boxes were delivered. Only one boot was damaged. Really the the...

We are in the market for a new couch, my fiancé had done a bunch of research online on Love Sac and we were interested in buying. We were greeted when we walked in the store, three employees were standing by the register but did not offer to help. We walked around the store, tried sitting on the couches. They had small magnetic models of the couches, so I was moving one around to visualize the couch we’d want, and was rudely scolded by one of the employees for touching the model. This put a bad and awkward taste in our mouth at the store so we left. We’re disappointed to...