White House Black Market — Local services in Westlake

My wife purchased a pair of black pants in the beginning of June. The store associate ordered it through the online portal because the size wasn’t available in store. After the pants did not arrive for several weeks, a call was placed to the manager who stated the pants are en route. Several more weeks went by with no pants and several more calls placed to the manager, who continued to state they are en route. A call was placed to customer service, who was dismissive, and stated that the pants never shipped/won’t be shipping. It took months to get the money refunded for an item that was never going to ship. The company offered nothing in return from the fabricated information or...

The initial impression here is that the staff are overly ambitious. The reality is that they're really great at their jobs. The prices seem high until you realize the great sales they have. I had to buy a black dress in a hurry. I was about to leave when Chris stopped me, actually found 2 great dresses and gave me an honest appraisal of how they looked. In the meantime, my daughter was shown shoes and we bought her a pair of $200 boots for $20. Stop in and let them do...

I used to frequent this store so much. This day no sale items but when I told the lady the size I was looking for 16 she said we don't have that size, quickly. But she didn't know I frequent all the white houses 40 min apart from each other and have been offered a job. I know they sell 16, 18, I think I've even seen 20 on line. I've even found 11 shoes for my sister. I didn't find a sales person that day at crocker. It seemed more...