Inland Craft — Local services in Westmont

I recently purchased a 8" All in Wonder Flat Lap machine, I work with all types of stones from Agate to Mookeite. During the time I was waiting for my machine I began to research it deeper and time after time I would find negative reviews and i began to panic before I even received the machine. I was preparing for headaches and bad service. Once it got here and i open it i found a few things missing and I called and spoke to jerry the first time and he never questioned any of my complaints, he politely said no problem Im shipping your items out right now. They arrived 2 days later WOW! Then later i ran into another issue from what I must now admit (lack of reading instructions)and i ended up messing a lot of stuff up. I called and spoke to Don and Don made it clear that he was a fellow Rock Hound and he used the machine for 10 years. He like Jerry mailed me all the parts i needed (and he did not have to because i think i might have voided the warranty) and they too arrived in only 2 days.Plus he took the time out of his day to email me all types of great tips on using the machine and lapidary in general. The Inland Craft Flat Top All in Wonder is a great product to own. treat it well and the results will be awesome. Don't get caught up in internet blogs. thanks Don and thanks Jerry

Customer 4...

What a great company with fantastic customer service and fast shipping! I've ordered from Inland craft multiple times and have been very satisfied with their products and customer service. After numerous issues with other lapidary companies I turned to Inland craft and haven't looked back. They always have the supplies I need in stock and are very helpful in finding the perfect tools and parts for the job. I highly recommend this company to anyone looking for lapidary materials. Everything I've ordered is high quality and long lasting for a great price, and they are easy to get ahold of when you need to. Truly a diamond in the rough, thank you all so much for all your...

Inland Craft is under new ownership, so don't spend your time reading the negative reviews. The new owners have made significant improvements to this 40-year old company. The ordering process is fast and easy on their newly designed website, and my order was shipped the same day. My items arrived nicely packaged and I received order status emails along the way. I recommend Inland Craft to everyone in the art glass industry not only for their quality products, but for the excellent customer service...