I’ve been to Westmont twice now and both times I’ve had to rely on the great crew at this Oreillys to get home without a tow truck. Was overheating and thought it was a problem with the fans not turning on. After a short discussion and some outdoor troubleshooting assistance we found a small leak at the thermostat from a recent repair. I bought the whole inventory of Prestone antifreeze, determined to make the trip home without a tow. Fortunately I made the trip without incident. These are a smart, helpful...
Read moreI want to shout out thank you to "E" (sorry, I didn't catch her full name). On a wintry-icy day Nov 19th, my windshield wiper snapped off at home and somehow, I drove to work. O'Reilly auto parts was right around the corner - yes! After a smile & immediately helping me find the right replacement blade and a "de-icer" fluid. She then came outside and even tho I had lost the screw, she fixed the problem so I could immediately use the wiper...amazing customer service- THANK YOU! I...
Read moreTrying to get parts from someone who identified himself as the manager. Had my account number and address and he lied and told me my business address was wrong. Then he said ,"anyone can look up an address on the internet" so I asked him,"then why are you asking me for an address if anyone can look it up on the internet? " I don't think he was rational enough to see my point. I'm not sure what his purpose was in questioning a commercial account I've...
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