Finally got my elderly mother to purchase a new mattress - her's was 29 years old. We shopped on Memorial Day at a few places before coming to this store and we were so glad we did. The salesman (unfortunately I can't recall his name, but I think he was the manager?) was very helpful. He was patient and took time to explain things to my mom and made sure that she was comfortable with the mattress she purchased. He convinced her that she should get an adjustable base - something that I'd been telling her for years because her bed frame was elevated at the head by boards under the legs. He also went as far as to move the mattress she was interested in purchasing to a base with legs the exact height she needed so she could try it out.
Delivery was quick and smooth. I was working when the guys arrived but I spoke to Fernando on the phone to clarify the height of the adjustable base. He made it exactly as high as it was supposed to be and he made sure my mom tried it out to make sure she was good with it before he left the house. My mom felt very comfortable with the delivery and we both want to specifically mention the great job Fernando did.
I highly recommend this...
Read moreSanjeev was very knowledgeable and helpful. He patiently answered all our questions and let us try out as many mattresses as we wanted. There was no high pressure sales and we were very appreciative of that. We did not buy on our first visit, but came back and asked for him as he was so wonderful to work with. He made the sale process very easy and set up delivery for the next day. We could not be happier with...
Read moreUrel was great!!! Very informative ! Answered all our questions and all went very smoothly. He was kind and professional! We would totally recommend going to mattress warehouse in Arlington heights and talk to Urel if you need a...
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