The Fox Bay Theater — Local services in Whitefish Bay

The four times I have been here have varied so much that I could NEVER recommend this place to a friend or family member. The first time, was acceptable, but the movie theater seemed really dirty, and the lobby dingy for the area. But, this first time the service was acceptable. The next three times were terrible. The servers interrupted us during the movies each of the times so much that we missed most of each of the endings. Also when you buy the tickets what they don't tell you is if you DON"T buy food during the movie you still have to pay a fee if it's after 7 pm. So when me and friends went and didn't look at the menu the second time we didn't see the small print that said that. They wouldn't help us out, and they wouldn't even stop to talk to us long enough to tell them how they should let people know when they buy tickets. The very last time the waiter was really rude to us, which was the last straw. Overall skip this place...

The concept of the movie theater is great, but the service is horrible. I ordered chicken wings with two drinks for my friend and I. Another server walked pass us with our drinks and served it on another table. We had to tell him that was our order. I waited about 45mins for the wings I ordered to no avail. I called one of the servers and asked for the wings again, then he came back and told me they forgot to put in the order and the kitchen is now closed! I waited for the server who took my order, when I asked her about it, she responded rudely that the kitchen is closed and she did not hear us order food, when she clearly wrote it down in her notepad. Then she said in the same statement that they forgot to put in the order for the wings! Yep, she lied! I will not be going back to this place due to the horrible service!!!!! If you go, make sure you keep reminding the servers every 5mins until you get your...

This is a completely fine theater, and I do appreciate having good local cinema options. However, it comes with some flaws.

The drink and food options are great to have. The space for dining in the theater is also quite nice, rather than the little swing trays you may get to eat off of elsewhere.

The projection here is a bit dated though, with fairly low consistency in the color across the screen compared to newer projection systems. Recently, I also had a digital film here glitching. Maybe the processing power is low as well. The screen itself is fairly small and high up, so you cannot compensate by sitting close. You'll end up cranking your neck.

Finally, and this is a big one: check your chair for squeaks as you sit. Some are very loud. This has been going on for years. I cannot understand why it's not part of some sort of monthly maintenance to...