Motel 6 Milwaukee, WI - Glendale — Hotel in Glendale

I stayed here for 3 weeks with my daughter. The first or second day of my stay, I was bringing in my InstaPot & and one of the workers who’d been standing outside gossiping about non-work related things all day stopped me and said “You can’t bring that in here” with the nastiest attitude. She said it was a fire hazard because a fuse could blow & when I asked if I could use a surge protector, she told me to ask the manager. I asked where the manager was & she said inside in the office, so I went to the front desk & asked where the manager was (obviously frustrated because who talks to somebody like that). One worker was asking me which manager I needed & I’m like - whichever manager is on duty (how would I know which manager to ask for. Its a pretty straight forward question) which frustrated me even more and I told her I just needed to ask a question since the people that work there seem to have an attitude. Another worker walking away said “its just a question” and I asked who was she talking to - me??? She said yeah & I voiced my frustrations again because why do all the employees act like somebody peed in their cheerios??? By the time I finally found the office and was trying to ask the manager my question, the first worker bombarded me and walked in to talk over me and explain her version of what happened. The manager stood by the employee & there seemed to be NO regard to how I was talked to at all. I said okay fine, continued my stay and followed all of the silly rules they had. Throughout my time there, I had to ask for housekeeping 3x (which is a service only extended upon request even though the policy they want to uphold so badly says its done 2x per week), just to get them to come in and change my sheets, I’ve had housekeeping slam the door in my face when asking if they will be coming to my room at all, & had to go to the front desk to get my keycards reset almost everytime I left & came back. To top it all off? I got a leak in the bathroom during the last few days of my stay, and when I brought it to their attention I was told I had to collect all my belongings to go to another room. Guess what… That room had mold.

Icing on the cake is that somehow I’m banned from the hotel because of me asking about an instapot & being disrespected which happened early in my 3 week stay… If I was such a disturbance it would have been logical to kick me out when the situation happened, but I assume their real issue is me filing a complaint with corporate on them. Not that it matters anyway. There are constantly 5-6 employees (not housekeeping) on the clock that seem to be doing nothing but gossiping and being as rude as they can to guests. There are two men that are nice and the lady that comes in at night. Otherwise, you’re likely going to catch them on a bad day. My daughter being the social butterfly she is even asked the same curly haired employee that wanted to get slick with her “its just a question” comment if she liked her job. She told her no. That explains a lot. The hotel really needs to be shut down so somebody can come in and take over the horrendous repairs that need to be done & clean out the staff they have for either professional development or to be replaced because the way they’re running things is not it. Unless you were like me and just grateful to have somewhere to sleep while going through a tough time (an agency paid for me), DON’T book here.

Oh! And the housekeeping manager asked me about doing a review for them… I assume to rate the housekeeping services. When I told her I’d rather not because my review wouldn’t be nice, she became aggressive and kept saying stuff I couldn’t understand because of her heavy accent. I was done w the convo and she KEPT coming back around my personal space to make eye contact and say whatever it was she had to say. I just smiled and didn’t respond since I couldn’t understand her anyway. But finding out I’m banned from the hotel…. Well here’s the review you wanted so bad. 🙂 The front desk is unprofessional. Housekeeping is unprofessional & hotel...

1. called morning of reservation to ask for early check-in, they said yes.|2) arrive at 2:15pm (regular check-in time is 3pm) denied early check-in stating there are no clean rooms. NONE?! 45 minutes before people are expecting to check in!? Several workers sitting around doing nothing.|3) also when trying to check-in it took several minutes to "find" the reservation (2 rooms, 4 adults). When found, they said the rooms are guaranteed as they were booked and pre-paid on Expedia.|4) waited until 3pm to check-in. Still no rooms. Had to leave to go to an event. Forced to re-pack car and take everything with us. Assured that the rooms would be saved for us.|5) called motel around 5pm to make sure there would be rooms for us. They said yes and said it would be 202 and 203.|6) after event, arrive at motel around midnight to check-in. Again took several minutes and repeating the name on the reservation over and over. Told there are no reservations. Explained the previous actions and eventually got 2 rooms.|7) one room was occupied when trying to unlock door. Went back to front desk to tell him the room had someone in it. From this point forward the one staff person physically went to each room before giving keys to guests.|8) the key to the other room (our friends who we traveled with) stopped working after one time, their stuff locked in the room and unable to get in. They had to get a replacement. The way the place is run, I was afraid they had someone with a key robbing rooms.|9) the hallway carpet is absolutely disgusting.|10) the room looked and smelled generally clean, but it wasn't. Sticky floors, stains on the bedspread, see photos. Meager furnishings. One pillow on a queen size bed about an inch thick.|11) many repairs needed. Appears the door has been broken into into previously. Door doesn't meet up with the door frame.. appears to have water damage.|Positives: air conditioning was cold as ice. Good water pressure in the sink, hot and cold. I didn't trust the shower so I didn't use it.|This whole experience wasn't just frustrating, it was weird and puzzling. There were people milling around in the parking lot and front lobby. Our friends were harassed in the parking lot while waiting for us to check out. When there were "no rooms available" at check in, the workers were loitering around doing nothing while rooms apparently needed to be cleaned. Sitting in the front entrance area complaining loudly.|Our assessment of the operation is that the people working there are selling rooms for cash and pocketing it when there are unrelated rooms, then no one knows what rooms are actually occupied or not. Also, renting out rooms by the hour when people haven't checked in yet. If I could give zero stars I would.|Additionally, these rooms were $200... yes TWO HUNDRED dollars. The website says this motel is $60 a night. There was a big concert at Am Fam Field, so the price was obviously jacked up.|I WILL NEVER STAY HERE AGAIN AND WILL TELL OTHERS NO TO. This has also affected my opinion of Motel 6 as a complete...

1. called morning of reservation to ask for early check-in, they said yes.|2) arrive at 2:15pm (regular check-in time is 3pm) denied early check-in stating there are no clean rooms. NONE?! 45 minutes before people are expecting to check in!? Several workers sitting around doing nothing.|3) also when trying to check-in it took several minutes to "find" the reservation (2 rooms, 4 adults). When found, they said the rooms are guaranteed as they were booked and pre-paid on Expedia.|4) waited until 3pm to check-in. Still no rooms. Had to leave to go to an event. Forced to re-pack car and take everything with us. Assured that the rooms would be saved for us.|5) called motel around 5pm to make sure there would be rooms for us. They said yes and said it would be 202 and 203.|6) after event, arrive at motel around midnight to check-in. Again took several minutes and repeating the name on the reservation over and over. Told there are no reservations. Explained the previous actions and eventually got 2 rooms.|7) one room was occupied when trying to unlock door. Went back to front desk to tell him the room had someone in it. From this point forward the one staff person physically went to each room before giving keys to guests.|8) the key to the other room (our friends who we traveled with) stopped working after one time, their stuff locked in the room and unable to get in. They had to get a replacement. The way the place is run, I was afraid they had someone with a key robbing rooms.|9) the hallway carpet is absolutely disgusting.|10) the room looked and smelled generally clean, but it wasn't. Sticky floors, stains on the bedspread, see photos. Meager furnishings. One pillow on a queen size bed about an inch thick.|11) many repairs needed. Appears the door has been broken into into previously. Door doesn't meet up with the door frame.. appears to have water damage.|Positives: air conditioning was cold as ice. Good water pressure in the sink, hot and cold. I didn't trust the shower so I didn't use it.|This whole experience wasn't just frustrating, it was weird and puzzling. There were people milling around in the parking lot and front lobby. Our friends were harassed in the parking lot while waiting for us to check out. When there were "no rooms available" at check in, the workers were loitering around doing nothing while rooms apparently needed to be cleaned. Sitting in the front entrance area complaining loudly.|Our assessment of the operation is that the people working there are selling rooms for cash and pocketing it when there are unrelated rooms, then no one knows what rooms are actually occupied or not. Also, renting out rooms by the hour when people haven't checked in yet. If I could give zero stars I would.|Additionally, these rooms were $200... yes TWO HUNDRED dollars. The website says this motel is $60 a night. There was a big concert at Am Fam Field, so the price was obviously jacked up.|I WILL NEVER STAY HERE AGAIN AND WILL TELL OTHERS NO TO. This has also affected my opinion of Motel 6 as a complete...