Five Below — Local services in Whitehall

I went into the store and I went to the battery area and the portable chargers were not marked at $10. There was no sign near it for prices that would assume it was $10. The only sign said $5.55 so I expected them to be $5.55. And when I went up to Pay, I noticed that they rang me up for $10 so I asked the lady how is it $10 if it was not marked as $10 she took me back and we looked at it and there was clearly no price tag listed at it. When walking back, she shook her head and was extremely rude about the situation, and did not apologize for anything. Her only comment was. “ I’m guessing you’re not buying it then”. Then, to my friend, behind me in line, she looked at her and said “ I assume you’re not getting it either” very rude experience. The lady had silver hair in a...

My wife recommended the store and told me she does reviews so here goes. I came in to buy a phone case and screen for my new iPhone. The store seemed pretty busy and the employees were setting something up in the section as there was boxes everywhere and a girl on a ladder. The shorter one noticed me and I asked her where I can look. She was very nice and approachable and showed me exactly what I needed. She showed me better options then the ones I choose and I felt very happy with my purchase. I felt very welcomed and wanted her to know that the help was much appreciated! I didn’t catch her name but she was wearing a black shirt I believe. Overall good experience and will tell my kids...

It's difficult not to compare this to the store in Quakertown. Maybe I'm old-fashioned, but to see workers milling around while the shelves are so disorganized, items are not where they belong, and so many things are located behind the checkout - I'm assuming to avoid theft - is a big turnoff. I understand customers don't respect merchandise, I know people steal, but the Five Below in Quakertown is bright, the music is at a decent volume, it's clean and fun. The Whitehall store was totally different. I left inviting my fellow shopper to spend a day with me in Quakertown. Similar store variety with a much...