Horrible scammers since switching companies to Alert 360. Told my elderly in-laws they had to have a free upgrade because their system would not work with Cox phone service. They installed a cell system & charged them almost $700. They never approved or signed a thing. We have the same Cox setup and never got a similar "free" offer or a problem. We had to get involved and Alert 360 fought back, but could not provide any evidence that the order was approved. We eventually said we would just call the State Attorney General's office to report their predatory practices and they agreed to uninstall the equipment. The tech who uninstalled it said it was not necessary with Cox. The bill was not reversed & they harrassed my inlaws, threatening to turn it over to a collection agency. It still took many calls and a lot of our time to finally get the false bill taken off.
Based on our experience, Alert 360 preys on the elderly and engages in deceptive practices. Stay away. There are theives on both sides of that...
Read moreExcellent service from start to finish. My salesman Garth was fantastic! Very professional, kind and courteous. I really felt he was genuine with his words. After canceling with ADT, because they kept giving me the run around, Garth was very quick to get a team of experts out the VERY next day to do a complete install of cameras and alarm system. I am very pleased with the communication and professionalism of this company. The tech guys they sent out were very respectful and stayed until the job was finished. They were both thorough and efficient. They walked me through the ENTIRE process of how to operate everything. I highley recommend this company to anyone in need of security for their home or business. You will NOT be disappointed. Thanks again to Alert 360 and their team. We now have peace of mind that our home and loved ones are safe and...
Read moreWichita Kansas Central Security Group is the BEST...providing me with exceptional service every time! From Chris my sales associate to Peter my installer I've been WOWED. Chris has followed up to make sure all is going well - He found me, met my needs and then some - Peter was professional, efficient and made sure I knew how to run my system from my home and an app on my phone - very educational and he was easy to understand - Peter has followed up as well! How can you put a price on a great service team, quality panel, fast monitoring group and...
Read more