Dollar Tree — Local services in Wichita

I live in Bel Aire and often frequent the Dollar Tree located at 6505 E 37th St N. Tonight I stopped by to pick up a few decorations for my sons 3rd birthday and had the worst service EVER. There was 1 poor young man running the only register open while 2 other employees chatted in the managers office. 20 customers and 30 min later I left furious. Several customers asked for someone to come out and assist, including the poor kid manning the register. The employees claimed to be counting a drawer for 30 min but we could hear them in there talking about personal family issues, taking personal calls on a cell phone and completely avoiding coming out to help. When the female employee finally did come out she told everyone “SORRY! Had to do the banks” and ignored everyone’s complaints. She then had the other employee she was gabbing with call who must have been the store manager and forewarn them about unruly customers and that it wasn’t her fault. The amount of disrespect and unprofessionalism they presented has made me never want to shop there again. Not to mention the overall filth of that store! I would have to think that if corporate walked in there they would clean house immediately and have to shut down to fumigate. Boxes piled everywhere, disorganization and a poor staff is just too bad for our area. Bel Aire is middle to upper class families and there is no excuse for a business to operate like that! I try to shop at the Dollar Tree at 11333 E Kellogg as much as possible because it is clean, the staff is helpful and they present themselves as professionals. The merchandise is also clearly displayed and I spend a great deal of money in there. The 37th street location needs a surprise visit, a makeover and new staff, with the exception of the young high school kid that was working his tail off today alone and trying his hardest to keep everyone happy. Something needs to...

The only reason I'm giving this store a one star rating is because I can't give it zero stars or even more appropriately, negative stars!!! I have to share my experience with the public and hopefully upper management will see this as well and do something to change things. I LOVE Dollar Tree and shop at various locations through the city, but this store is without a doubt the absolute WORST store I've ever been in!!!! I was left speechless the second I walked through the door!! There were empty shelves throughout the entire store, the floors were so dirty you almost couldn't even see the carpet through all the mess in some places, more products on the floor then on shelves, COMPLETELY unorganized, trash and empty boxes everywhere, 4 employees working at the time I was there but only one register open with a line so long that customers were LITERALLY lined up to the back of the store while the other employees stood 10 feet away joking around and laughing amongst each other. They continued talking and laughing for over 5 minutes and not once during all this did anyone of them walk away to help check out customers or assist anyone that approached them with questions. I guarantee if corporate had any idea of how this location is being run and how poorly it's kept, they would close the location IMMEDIATELY until they were able to resolve all of these issues and hired new management. I have uploaded pictures along with my review so those reading this can see...

The review and pictures in the review of Martha P three months ago depict the appearance perfectly with the exception that there was far more filth on the floor... and with another addition in that it smelled like dirty diapers. The appearance and stench were so bad, I left hurriedly thinking I would smell like fesses if I stayed. I was in this store earlier last year and it was in the same condition... totally disgusting. Several months ago, when in another Dollar Tree (very clean!! and stocked properly!!), I was told the store on East 37th Street was under new management and things would definitely change. Thus my trip to it yesterday. Unfortunately, things haven't changed as it is still deplorable and I'm shocked the Health Department of the City of Wichita allows it to...