Occasions... Just Write — Local services in Wilmington

My family came in to see if they have origami paper. The lady working said sorry we do not have that type of paper, all good so far. While we where there, our kids needed new journals so we decided to look and purchase two journals and new pens. So here is why I'm giving this store 1 star. While we where looking for journals for our kids and browsing the store. The lady came up to our girls which are 10 and 8 and very responsible and said let me take your drinks (which had lids with stickers covering the openings), but not our drinks we were holding, and placed our daughters drinks on her counter without any explanation. The girls asked for their drinks back very politely, and the lady said no they are fine right here, with no further explanation. She didn't explain to us why she was taking our daughter's covered drinks, and not ours, and we didn't see any sign saying do not bring in food or drink products. It was very rude of her to assume that our children wouldn't be able to walk through her store without spilling, but that we adults were fine. It felt very biased, as if she had something against our children. There's a coffee shop across the breeze way FYI. Beside not explaining why she was doing it, she also didn't smile, or say thank you. While our girls were picking out their journals the lady was just standing there staring at us like we were going to steal something. It was a very uncomfortable feeling. The lady seemed annoyed that we were even in the shop. We won't be going in that shop in the future. Customer service was horrible...

Occasions is such an interesting store and definitely one of the best in the Cotton Exchange. It's rare now to find a store selling stationary, quality pens, cards, journals etc. Peg, the owner, is always friendly and welcoming. She will give you any help you need but will also allow you to browse at your leisure. Covid affected so many small business negatively but gotta say Peg never lost her smile throughout. I buy all my cards there and my grand kids love the Pop Ups. She also has a great selection of unusual fun gifts, art and decor items. I never leave the store without making a purchase and this also makes me happy as I am helping a very well deserving local...

My husband and I stopped by yesterday while visiting Wilmington. I absolutely loved this store! The customer service was outstanding. We purchased a glass pen, coloring book, paint, journals. She took time to explain the pens and how they work. It was close to closing time and she actually stayed past closing time to make sure we had everything that we needed. All the brands in the store are top notch. This is now one of my favorite stores. I love crafting and writing and learned so much more while...