Value Pawn & Jewelry — Local services in Wilton Manors

Very interesting how the Customer Service skills of individuals continue to decline,even after all that the world endures today as a whole. I really believe that the reevaluation of the recruiting process needs to add tools to assist when an individuals character is obviously refined for the purpose of an interview and brought to the light when working with the public.

Isaiah case and point on today, really needs to check himself and understand that his attitude with customers such as myself on today is really unacceptable and needs to not be moved to another store but be reevaluated in a way that he understands that this is not Isaiah's Pawn Shop but Value Pawn Shop that he is supposed to be representing with people from all types of areas and not the mondaine people that he is accustomed to interacting with from his off the clock lifestyle, which obviously shows in how he responded to me no matter what character will always determine your future and should always be reevaluated no matter the industry.

Very unpleasant visit today. Bill the manager actually was able.to assist at the end and of course with a more refined approach to the public, which was very much appreciated.

Nevertheless this behaviour was still unacceptable.

Thank you for allowing this platform to be utilized for the feedback...

I recently had the pleasure of experiencing exceptional service at value pawn and felt compelled to share my thoughts. From the moment I walked in, I was greeted warmly by the staff, who made me feel welcomed and valued.

The attention to detail they provided was remarkable. My server, Willam , was not only knowledgeable about the menu but also took the time to recommend dishes that perfectly aligned with my tastes. Their enthusiasm and passion for the food truly enhanced my dining experience.

What truly set this service apart was the genuine care shown by the entire team. They regularly checked in to ensure everything was to my liking without being intrusive. It was evident that they worked seamlessly together, which made for an efficient and enjoyable experience.

Furthermore, the ambiance was perfect, making it an all-around delightful visit. The team went above and beyond by accommodating my dietary restrictions and even surprising me with a complimentary dessert to celebrate a special occasion.

In conclusion, I wholeheartedly recommend [name of the business or establishment] to anyone looking for a top-notch experience. Exceptional service, attentive staff, and a warm atmosphere all contribute to an experience that I will not soon forget. I look forward to...

I had an old Nintendo Switch that I wasn’t using and just wanted to get rid of, so I called Value Pawn to see what they could offer. I spoke with a super helpful employee who was upfront about their pricing. He told me they usually sell Switches for around $150 and offered me $100 for mine—which, if you know pawn shops, is a great deal! Most places would lowball you, but they were more than fair.🥳

When I got there, the experience was just as great as the phone call. The energy was welcoming, and the guy at the counter was fantastic. We had a great conversation while he helped me out, and the whole process was quick and easy—maybe 10 to 15 minutes tops. But what really blew me away was the kindness I experienced.🥰

While chatting, I mentioned a little bit about my situation, and without hesitation, the employee ran to the back, grabbed a coupon for a free two-topping pizza from Domino’s next door, and handed it to me. No questions, no judgment—just pure generosity. I didn’t even have to say anything about needing food; he just saw an opportunity to help and did it immediately. That kind of compassion is rare, and I’ll never forget it. 🥹🫶🏼

If I could give a million stars, I would! Fair prices, fast service, and genuinely good people running the place. Highly...