Banter by Piercing Pagoda — Local services in Winchester

They don't close at 8pm they close at 7pm. We got there at 6:40 and told them we were there for ear piercing but my daughters asked to go to the bathroom first. We said we'd be right back. We got back to the stand at 6:50 but she was talking to someone so we waited. At 6:59 she told us they were closing and turned us away. Would not have been difficult for them to warn us BEFORE we left for the bathroom or right when we returned and stood there waiting that they were about to close.

After sending me away with crying, dissapointed kids after they stood right in front of you talking about what earings to pick, do you think I would come back? Take a moment to put yourself in my 6 and 9 year olds shoes! Planning for weeks, finally today was the day, drive 30 minutes there, stand there nervously waiting getting a pep talk from mom. Patiently waiting on you who so eailly, with just a shrug turned us away. What meant nothing to you ruined two little...

Yesterday I had my third hole in my ears pierced at this location and was very happy with the manager who took care of me. She was very professional and kind and had a lot of knowledge. I was caught off guard by my total cost because I believed it should have been a lot less but I dis not say anything and need to look at my receipt. Otherwise I am very happy and my ears do not hurt at all. I can't remember her name but a big thank you to...

Purchased items for Christmas, gave gifts and one needs to be returned. Upon looking at my receipt I've noticed extra unapproved charges for extended warranties ranging from $4-$10 for items ranging from $20-$60! This was a very dishonest move to charge more without my consent of adding the warrenties, which I would've declined if offered anyways. I'm very disappointed and just for the extra charges I will never...