So, I have known Matt for years. Life gets busy people want to say they are coming back to get something I have told Matt at least two times that I was coming back to buy a recliner! I was having some issues with my breathing was put on some oxygen. I was over by the grocery store and I seen slumberland I ended up stopping there with my oxygen bottle to see if Matt was there and as I was walking down one side he was walking down the other side I just raised my hand up and I knew it was him! He greeted me at the door I said amen how are you any looked and he looked not realizing it was me but he said yeah how can I help you and I said Matt I'm here for that recliner! I said Matt I don't have time because I only have a couple bottles of oxygen left let's look at what your stuff you have for the lazy Boy he said sure so I was going pretty fast and I asked him to look up my credit to see what kind of money I can spend boom he worked the computer I worked to check out your line of lazy boys. By the time we were done I already had chosen The lazy Boy realizing I didn't really like the color but I said Matt I like this one not sure about the color he marked down what I needed we went over to look at flex steel furniture my mom and dad had one it was the best it was a regular couch but it was flexed you you laid out on it it was like laying on a bag of feathers. So it looks at the sectional that was on the floor and I sat upright in the recliner and it was like sitting on a bag a feathers. I like the sectional but I wasn't sure if it would work and you could take the sectional and change different ways to make it fit and I had two of my friends come over and help me measure this out. We got done and we realized that it did not fit. I had ordered it that same night liking the color it matched the recliner that was white but I wasn't sure about the color. So I called back the next morning that was not it but the young woman who answered this phone was very nice polite and said Bob no problem we can take that off I said well when does Matt work back she said Wednesday I said I tell him I will be back Wednesday with more time to make better decisions. And so just adding the night that I went and making fast decisions even Matt's partner that he works with was very nice I was the only one in the store and I really appreciate how everybody treated me that's all that matters....
Read moreSlumberland Winona is where I’ve bought all my mattresses and a lot of my regular furniture for about 15 years. It’s a pleasant place, never crowded, and they can answer all your questions or they will look up the answers. They never trash talk or neg other stores or suppliers, and they’re very low pressure and patient if you need to come back a bunch of times to finally make up your mind. They’ve also got some great deals and sales for various holidays too, and unlike some places, they’ll actually TELL you if something’s going to be on sale in a week or whatever, instead of just saying they don’t know if it’s ever going on sale. I’ve not had any problems with anything I’ve bought there. I’d recommend them to anyone looking for furniture that’s a step or three up from IKEA (I’m so done with put.it.together.yourself furniture) but not so fancy-schmancy that you need to be a...
Read moreOrdered a loveseat and sofa for our new house and when it came to day of delivery, was called to inform me that they could not deliver (I had no furniture left in room due to making room and had family coming for the holidays) until unknown date, so I had to arrange my own pickup if I wanted any furniture.
Got furniture back to house and reclining loveseat sits crooked on one side, so called store to schedule repair, took 2 weeks for someone to actually come look at issue and now I am still waiting for repair to be scheduled 2 weeks after guy came to look at without any updates. Called store 2 times recently and I just get excuses as to why I haven't been called back. Tempted to contact Lazy Boy directly.
Not a good way to run a business! Won't buy furniture at...
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