Banyan Tree Counseling & Wellness — Local services in Winston-Salem

I had an absolutely terrible experience here. I won't go into details on the internet but it was horrible for me and I would never recommend this practice to anyone. This practice completely throws the American Counseling Association's code of ethics out the window. Morally, ethically and just genuinely you are not treated like a real person should you question this practice's clinical decision making process. It's very scary how they provide recommendations for care or lack thereof should you need to change providers. This practice is also completely incapable of treating complex conditions.

The owner is incredibly difficult to get a hold of to answer your issues and pawns every difficult situation off on the clinical director who is completely inadequate in her position, heaven forbid you should speak up for yourself and have a voice concerning this practice's ethical decision making. It really is truly and horrifyingly disgusting how this practice treated me the minute I brought up ethical violations. I am not just a disgruntled client claiming ethical violations with no backbone to it, I am a strong independent woman with a Masters degree in counseling myself, so I know full well how transitions in care are meant to be handled and I know the ACA Code of ethics like the back of my hand.

If you just see a therapist and never have an ethical violation arise, sure, you might have a good experience here. Not all the therapists I'm sure are capable of such abhorrent behavior. However, if you DO have an issue related to ethics, you will not be taken seriously, you will NEVER receive an apology (which would have gone a LONG way if I just had received one from this practice and would have not wasted months of my time and energy, yes MONTHS), and you WILL be made worse off than when you started therapy in the first place. Just disgusting...not okay...and unimaginable, the method that issues are handled here.

Notice every other negative review has a response from this practice, but no response to this one because my situation was incredibly messy and handled poorly. Do yourself a favor and visit one of the many other practices in the area that value ethical behavior. Oh and by the way, the therapist (Jared), clinical director (Jamie) and obviously the owner (Chantal)- (all of which are responsible for causing me harm), are in fact, still employed by this disgusting, unethical excuse...

Before I found Banyan Tree and Jared I was basically just waiting around to die. The only thing that kept me going was the people around me that I loved. With Jared's guidance I was able to go from the mindset of despair, cynicism, and near hopelessness to something completely different. I learned to love and trust myself, to treat myself kindly, and to take a step back and notice the small beauties all around us.

This process is very difficult. The best therapy in the world can not cure you if you don't work hard . There is no person you can pay to make the pain go away. You have to do that work yourself. It is not enough to listen, you must also practice. Practice like your life depends on it.

I get how that might sound hopeless but I promise it isn't. It means inside all of us are tools for self healing. But many of us don't have the access to those tools or even know they exist. That's where your therapist steps in.

Jared, my therapist, truly helped revolutionized the way I see the world and was nothing short of a northern star in my search for meaning. Find a therapist that is a good fit for you and do the hard work. You will thank yourself (and your therapist) one day, once you learn too....

Chantal is an amazing therapist. I have been seeing her for over 5 years now and prior to seeing her I tried three other therapists that were not good fits for me. I am so glad I found her before I gave up on therapy. She is kind, warm, professional, non-judgmental, compassionate, and truly cares about her clients. She is very authentic and helps guide me through issues without it feeling too clinical. She gives suggestions and advice but does not force anything on you. She has taught me so much about myself while validating who I am and my feelings. I'd be lost without her and full heartily recommend her. I have not met the other therapists at her practice but have complete confidence in any one that...