I appreciate them being able to take us in last second. I didn't enjoy the massage as much as I would have liked. The pressure was great. They accommodated my spouse and I which is the reason for the 2 stars. They did compressions for a grand standing almost 20 minutes, it's supposed to be a deep tissue. Compressions are important but not for nearly 20 minutes out of a 50 minute massage. We barely got any REAL hands on time with lotion.
I had five (my neck, upper traps, lower traps, between my scapula, my erectors, hands, and my lateral quads & IT bands) critical areas of my body not catered to at all for a deep tissue that was pretty disappointing.
I overall still feel the same amount soreness as when I first walked in. I didn't even get any hands on time with lotion to my neck. The foot massage was great, the compressions were good (length of time was atrocious), my glutes were worked on, and my sacrum waselectors,
I strongly feel my spouse and I were discriminated against because we used Groupon. The therapist waiting for us up front was genuinely stunned by the tip we left her. Fortunately for them we operate off integrity, we could have provided a tip that actually reflected the poor service that was given but we did not. The good highlights were so few in comparison to the majority of the less favorable techniques utilized in the session. I pray that you guys do better next time and don't look down on people. Give every client the same exceptional service, especially if you yourselves know you weren't...
   Read moreOld Review: "The best massage ever. I am usually very picky on how I like my massages. I sometimes like a hard massage and sometimes softer. They always do it perfect everytime and get all my sore spots. With 4 kids I need a place that is worth the money and no matter who you get they do a great job."
New Review: I think they must be under new management or something because it has gone down hill. They don't make sure they have good massage therapists. I got a woman who was very nice but did not understand what I was saying very well when I tried to redirect her or have her stop what she was doing because it wasn't feeling good. She did good on my feet and shins but that is it. She injured my back, I was swollen for over a week and had nail punctures in my back. They need to have people really give feed back on their people and if they should reevaluate them working there. Or teach them better. I won't risk going back now and I use to go often to them with my husband. They did give a refund for most of it after we sent pictures so that is why I am only lowering my 5 stars to 2. But they should not be hurting people like this with people who are not...
   Read moreWas encouraged to leave a negative review by the person that answer the phone. They wanted to argue with me and not listen to my feedback about my service. They have an online calendar which they should close out if theyâre not gonna honor peoples appointments, so getting to an appointment and having to argue to be seen itâs not a relaxing way to start a massage. The other feedback about the experience was that I did not like the loudness of the venue the people working or speaking very loudly to each other a couple in a couple of massage with laughing being very very loud at one point sound like they were making ice. I have been here before, but this will be my last time there. It is simply not a relaxing experience, and the fact that the gentleman on the phone even though I told him I wasnât looking for any thing for free told me to go ahead and just do it. Leave the bad review so...
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