Geek Squad — Local services in Woodbridge Township

I called them to make an appointment to fix my back camera sensor and I had to pay them before I got there. So after I paid them he transferred me over to someone to make an appointment now mind you I live in Jersey City New Jersey where there is a Best buy. But he never told me that the Best buy in Jersey City doesn't have a bay. So now I'm trying to find a place that has a bay with the lady on the phone and everything is so far away so now I wanted to get a refund and they were running me around and transferred me from one person to the next. At this time now I'm getting pissed off because nobody is trying to help me get this refund back after not giving me the full information. After calling six times I finally got someone who helped me and his name was Sean and I thank him for helping me but the geek squad at...

You kidding me? Bought a Sharp Roku 50" TV for my mother. Came with a faulty remote. Call tech support... After 1hr call back and 30 min hold time... They give me a claim number and tell me all I have to do is go to Best Buy and I'll get a new remote. I specifically asked if I had to bring the whole package back... With the TV because I installed it with the Roku Mobile App remote. They said no, just bring the remote. Well... That's what we did. At this embarrassingly understaffed Best Buy store. They have no spare remotes... And they told us to go back with the TV and make the return /exchange. I think I'll call corporate, file a complaint for wasting my time, and also return this poor...

I found GS to be a pain in the butt previously. But they were really good at the Woodbridge Store. Very pleasant and thorough on the intake. Completed the service in like 5 hours as opposed to the 2-3 days they quoted. I had recently signed up for the Best Buy Total Membership after another purchase and it covered my older...