Maharani Fashions — Local services in Woodbridge Township

Month of May initial review - Hi there are a lot of good reviews in here . However my experience was bad .this Ravi uncle messed up the size of my Kurta pajama. Even though we told him he messed he still did not admit. They have black art tactic to sell. They take full money up front and if they mess up they don’t give refund. When they mess up the auntie tells you to go to the back so that other customers don’t see it. After I came back from the wedding , I had two large rips. They sell cheap material at a high price. I feel like they ripped me off pretty badly. Please avoid this business at all cost. I don’t want anyone to have a frustrating experience. If they give back my full refund and the refund to my friends, then I will revise this review and leave a better one. I want great customer service. I’m sure the community wants great customer service too.

Response to the owners response below:

Hi sir or Madame

Yes I truly do feel that way and the reality did match up my with feelings. I did confront Ravi uncle about this in person and he admitted at the end that it was his fault. This is big lie that you have written here. Lie to everyone, but don’t lie to yourself that your store did not make mistake.

Your workers took down our sizes for the Kurta and pajama ,but what they took down did not match with what we had vocalized as well. You have incompetent workers and you had tried to blame it on us when you should take responsibility. The kurta pajamas were too loose. I was going to give my suit to be resized , but you almost said it as if you were going to damage it on purpose . I did not feel comfortable with how you said it. You may need to be aware of how you say things.

The shoes should have been customized to our likely. We sent you shoe sizes two times. How can someone get this wrong? Then you made excuses that you had issues from where you got the shoes. That is not in our control and it is your issue. You should informed us about the specifics on the phone or the first time we came.

Also the material is cheap and it ripped, so $200-250 was overpriced. The color was slightly wrong.

All the customers were not happy. We had asked you for a solution and you had this uncle -beta controlling attitude. You were covering up your and your workers mistake.

With all the crucial details I have added how have you been around for 30+ years in business . You must have great marketing Also you must have been very deceptive in your methods to get away with mistakes. Please correct your ways from now on.

The way you had a long response to my initial response makes your response canned. It makes it seem as if you have sabotaged your other customers. You probably used that line for others too when you messed up: You cannot stay in business for 30+ years by not taking customer concerts seriously.

For future customers when dealing with them, these are the red flag if they ask you for full money up front, then they line up with my story of being deceptive. Most ethical businesses out there take 50% up front money. They don’t even take credit card. If they don’t give full refund when they have messed up badly, then you know they are deceptive. If the uncle or auntie gives you excuses , then you know they don’t take full responsibility .And at this point you already know you made a mistake by not following the first red flag. If you are a credit card person, you can avoid them too.

I would like to state this as the truth to serve my Google community. Also I don’t like to be ripped off. If I was the business, I would give the full refund to me and all of my friends at this point. But you know what they are still not going to admit their mistake and give the money. If I don’t see any refund , I will come back and let you know, so you know what kind of behavior you will be dealing with from this store.

My money is not a joke. Plain and simple. My response is an accurate representation of my experience.

June update- they have not refunded me and my friends. I wish everyone great luck in finding a great...

If I could give negative stars to Maharani Fashions I would. I went in there over 3 weeks ago with my fiance, mother in law and sister in law. I needed a lengha for our engagement party this Saturday and looked high and low down Oak Tree Road and found one I liked here. I have been in this store a few times before and always walked out empty handed because the place gave me bad vibes and the sales people were always way too pushy.

I find the lengha I want and decide to give it a shot since I hadn't found anything else. The skirt fit perfectly, I just wanted the top to be a tad longer and my size. They agreed to have the top remade and I would pick it up the weekend before my engagement party (last weekend). Thursday before, I get a phone call from Mr. Ravi himself, stating that my lengha may not get in from India in time for me to pick it up on Sunday. I told him that I needed enough time to make any alterations I may need and he reassured me that if it came in after Sunday they would overnight the lengha to me. Come Friday and Sunday I had to call multiple times to get a straight answer out of anyone, and then when I got a hold of someone on Sunday, they told me they couldn't overnight it because "it was too expensive to". That is a verbatim quote from their sales associate, after I had paid CASH IN FULL for this lengha...big mistake. They finally agreed after much arguing on my part, to overnight the dress to me but not via FedEx or UPS or any obvious carrier but by regular USPS mail because that is the cheapest option for them.

I finally got my lengha today in the mail (2 days before my engagement party) and the skirt is ripped and the top is so big I can fit my entire hand inside my blouse on both sides around my bust. The strings that tie on the back are put on backwards as if they are meant to tie in the front. I will now have to scrounge first thing tomorrow morning to find a tailor who will charge me an arm and a leg to rush these alterations so I don't feel like a blimp in this lengha and to ensure I am not inappropriately flashing our family and friends and before having to be into work.

Maharani Fashions has the rudest and most unhelpful staff and owners I have ever come across. I wish I had read these reviews first and followed my gut that this place was a nightmare. I will never be back and I recommend you walk away and never look or give this place a thought again. I would have rather paid $600 for a garbage bag and gotten engaged wearing that. This place...

Please beware of this store! I frequently use reviews, but hardly ever write one, but this is very important -- please heed this. I've looked at his previous reviews, and I can only imagine he must have switched his designer/tailor in India or something based on how bad our results were. I started this process in September and just recently received my final outfits in March. This was for my wedding. We went to the store on the recommendation of a family friend, and Ravi, his wife, and Kalpana made many promises that they can make whatever and provide a good discount for it. We trusted them with making multiple outfits unfortunately. Ravi did not communicate through the process, and I had to constantly badger him about sending photos. He would get upset because he didn't listen to what we actually wanted so the photos were different than the outfit we had told him to make, and then he'd blame us for making multiple changes. We were traveling from out of town, and we showed up the first time when he told us to, and only half the outfits were done which he hadn't communicated. He and his team and his tailor have no idea how to fix issues, and we had to tell them how to fix it. This was one of the worst parts. They seemed very inexperienced. The shop is also dirty and undergoing a strange overhaul. We then had multiple further issues with him not following the instructions we gave him on the clothes. He tried to blame us for it repeatedly even though we had texts that clearly told him what we wanted. He also measured us in the store but then gave us clothes that were horribly ill-fitting and blamed us for losing/gaining weight or measuring incorrectly even though he did it. He got so mad that he would yell at us over the phone. We went through multiple visits to his store from out of town, and I am so happy we are finally done with him and his team of scammers. Please please do not trust him with anything for an important event. It was the most stressful part of this entire wedding. Please save yourself. He is the worst businessman and will promise you far far more than what he is capable of delivering. He wasn't even at the store for the multiple visits we had to make because he was scared to show up in person and see the results he had. Again, this is a very recent issue, so please do not trust this man or his store if...