Capital Discount Furniture — Local services in Woodbridge

Very rude and a terrible experience with them. I purchased an item that was shown set up in store. I had to take it home and put it together and then noticed it was the wrong item. It was the same kind of idea but MUCH smaller than what the display piece was. They told me they could order me a new one and it would arrive in two weeks and they would even assemble it for me due to the inconvenience but they have a no refund policy. However they also asked if I could bring the item back and they would send the new one whenever they received it. One word SKETCH. I said I’d prefer to do an even exchange when the new item arrived. Waited another two weeks and called back, they told me they had it but in the wrong color. Was told I could wait another two weeks for the correct color and it would arrive by today 4/23. I called the store 6 times and no one picked up. So I decided to call from another phone and they picked up THE FIRST TIME. On the phone I politely asked for Yousef and he angrily yelled “oh because you called I didn’t pick up!!!!”. I said I just wanted to see if it was still coming today and he yelled “IM WORKING ON IT NOW BYE” very aggressively as he hung up. The employees are dishonest and disrespectful, my family and I were regular customers at the Alexandria location and we loved it and everyone who worked there. The Woodbridge location needs a lot of help. It’s understandable that there are delays due to COVID however this kind of service is disgusting and...

I usually don't leave reviews but really felt like this place deserved one for their excellent service. We were looking to replace a few sofas in my parent's basement but ended up coming out with a full living room set since the price was so good. The staff member who worked with us was very friendly and took his time listening to what we were looking for and showing us which options were available. The delivery service was also great. They arrived right on time and got everything moved in within 30 minutes. Overall very...

this place is trash, if you want to spend your money, please don't waste it in this store. go to some other place and get the good quality, first of all the quality of their staff is awful, plus they are robbers, we bought $110 worth of staff, but they charged us $180. and when we go back to store, the owner of the store start fighting with us for just $70 dollars, i just went there to let them know about how they rob their customers. it was my first and last time going to this...