Chico's — Local services in Woodbury

I have a love of Chico's but a true dislike for this location. The lack of / very poor customer service reminds me I don't look like the typical Chico's customer. The lead person during my last visit on 12/13 was the snotty one. I was invisible and spoken to in NOT kind tones. Then, I made the mistake of asking to use their restroom. I asked to use their restroom because I was trying on many clothes and didn't want to go out in the freezing rain. She loudly reminded me I am not allowed to use her restroom. (Yes, as a regular "Phenomenal" Chicos shopper, the one I have used many times before, I now was loudly dismissed.) If it wasn't for the wonderfully courtesy, kind, and very apologetic Barbara, I would have just left it all in the changing room. Barbara, thank you for your kindness! I may just call and see if Barbara is there the next time or go back to avoiding the Woodbury...

What an unfortunate experience I had at this location after I had just spent over $2000 on merchandise. I had to exchange a few items and return some as I had placed an online order last week. It was 25 minutes to close and they were making comments about how I picked an interesting time to come in and how they had dinner at home waiting! I felt judged and as if I was an inconvenience. I gave this store credit when I placed my order online! These are adults behaving this way. When my husband and I walked out the door 15 minutes before close they shut the lights off and locked the door behind us. They may need to update their hours they have posted. I will be following up with a district manager...

Went in to this store. Very poor customer service. The only sales person on the floor was too busy gossiping to wait on me. I was the only other person in the store. Finally someone came out. Not much better. No doubt it’s hard to find good sales people in the...