
I got a free haircut for being a first time customer, but my hair was so badly messed up afterward that I wouldn't even recommend getting a free one. My expectations were pretty low to begin with as I've heard salon chains in general yield pretty mediocre hair cuts, so I opted to pretty much get a touch up from my last haircut instead of getting a full on new hairstyle as I knew if I did that, I'd probably be setting myself up for disappointment. However, even getting a touch up set me up for disappointment. Told the person doing my hair to just shave the sides, and then get any fly aways from the top but don't really take much off the top. I even showed them a picture of how I previously had it. The sides where shaved, but the top still had hairs sticking out. On one side, it was so poorly blended, and then on the other there was harsh edge made that I never asked for. It's hard to describe without having a picture, but it made it look like one side of my head had a chunk of hair taken out which is pretty much what happened. It was so bad, that I ended up getting a buzz cut to give my hair a fresh start. I don't mind having a buzz cut at all, but still it's disappointing that I have to start over again because the previous hair style I had going really looked good on me. I sure am glad it was free, cause I would have been furious if I paid the standard price of 25 dollars to get my hair botched. Like I said, the haircut was not even worth it for free. I'll never go there again or recommend the place. Try local salons in Wooster that offer much better haircuts for the same price or even less than 25. Yeah you get a shampoo and some awkward shoulder massage at the end but who cares if the...
   Read moreWent a couple times and had a decent experience. 3rd attempted visit was a month ago.. couldn’t check in online, stopped in and “we’re full for the day” at 2pm when they close at 4pm (Sunday), 2 people signed in.. needed a cut so I went somewhere else.
Attempted another visit today and got the exact same thing as the previous visit. 1 person working, 2 people waiting, can’t get to you within 2.5hrs..
I’m sure the employee was not happy about being solo, but can’t manage 3 cuts in 2.5hrs, at this point they’re just running people off for the heck of it out of pure frustration I’m sure..
Don’t go here on a Sunday!!
Update: I'm not sure if the reply is an attempt to call BS or what, but my first failed attempt would've been the 7th or the 14th of December anyway. So I'm not sure what that was supposed to prove. Either way, get more help or don't open if you can't take more than a few customers a day! Updated my 3 star rating to a 1 star for trying to call me a liar,...
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Overall do I recommend? No.
Review- It's a place to get a haircut if you run out of options. Quite expensive ($25) for a haircut that I'd grade a C, not great but not the worst. They'll try to upsell you the most expensive package with towel service and massage right off the bat. Also don't expect it to be one of those in and out type of places. A simple fade and trim on top took over 30min that as I said looks very average with a few inconsistencies. So if you have the time and money you can give it a shot. But in my opinion, probably best to leave this as a last resort. There are much better options for $25+tip. Go to great clips for cheaper and quicker. Go to a local barber for that price to get quality and support a local business. Because this place has it all, great clips quality at barber...
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