Daymark Recovery Services - Yadkin Outpatient Center — Local services in Yadkinville

My son requested his past medical records to be requested in July it is now mid october. They kept saying they don't have them. He gave permission for me to speak with them and I spoke to the medical records clerk and told her that I know he put in the request. She said she does recall the conversation but doesn't see anything for him. Since covid, they only require verbal requests and not written. I gave her all of his past medical history and asked that the psychiatrist on his case, give me a call. She still hasn't called and it's been over 3 weeks. My husband put him on his insurance so that he could get the help he needs but this place is obviously not really concerned about putting patient's first. Even with me informing them of present and past issues and current major depression, they neglect to treat him. It is medical negligence and I'm in the process of looking into what they have billed insurance for since the only thing they have done is speak to him via phone once a month and put him on 2 medications of which neither have helped. If they would get his medical records, they would understand the issue but that's obviously too much for them. I am aware of the stance on the broke mental health system, but we can do better than this. I don't recommend anyone with family members in need of timely help turning to them. Sometimes, timelines is important and I can't think of any other field that it's more...

Daymark has been an all around good experience for me. Detox in Statesville and IOP in Yadkinville. The whole staff at both places have been very kind and helpful. Some that really stand out to me are Chris and Courtney!! They both are very knowledgeable and helpful. They go above and beyond to help their clients. The front desk at both facilities are great too. I love Dr. Layne in Statesville she always has a smile to share. I'd also like to say I appreciate all they do. I know these jobs can be very stressful. I really wish the meetings were in person instead of by zoom. I get so much more from the contact with...

This Office has helped me in ways I can’t even begin to explain. I was hesitant at first about “therapy” and in a group setting it was not something I would usually sign myself up for, however with the help of Chris Sapp I have overcome so many obstacles and opened myself up with my own personal hardships with the rest of my group. I’m very thankful of the support group that I have now and I can always count on Chris! Even though he has so many people that he sees every day, he takes time to make sure everyone knows that he is your #1 cheerleader. I wouldn’t be where I am today without the help and support from...