Costco Wholesale — Local services in Yorba Linda

I hate costco! This one especially! I keep my membership cuz there are few items that costco sells that are unique & good price. Their shopping experience is fine, little crowded but hey, popular is good. But everything goes down hill the second you get to always long checkout line. Nope, im not complaining about lines, my issue starts at the end of checkout… since costco doesn't give you bags, (which is fine) they pack things in boxes they get from products. But im sure many will agree that they always act like boxes are some sort of novelty and try not to give them to you even though they get them for free! They rarely give you box unless they ask cuz they dont care how you need to bring in $200 worth of groceries with 2 year old screaming in the background. Oh and dont ask to get another box cuz they are squashing my fruit in the bottom of the box cuz they always look at you so annoyed and give you attitude. But at least they comply there.

The worst part of costco trip is on the way out. They got these receipt police who are convinced that you are stealing and always give you attitude like you're a criminal and boss you around. First of all, no other store in the US does this and this kinds of treatment is what you want after spending average of $200-300 in crowded, hot store BEGGING for boxes so you can carry in your groceries a bit easier.

Today is hot 90s day, so I just wanted to get out of there and go into my car & blast a/c. I was maybe half cart out of their gate when I handed my receipt to receipt police. She just looked at me without saying anything for few min, so I said 'lets move this along' and she said that she cant see my cart cuz half of my. Cart is outside of the gate lol. I said 'look, my cart is right here within your arms length'.

You would think this may be one Bad employee. But if it was I will say that and give three star review. But that treatment I got from her today is very typical treatment you get from receipt police every visit.

Issues im having is with process and employee training and not with small portion of rude employees who happen to be at checkout and receipt police. And I can probably say with confidence that if I try to smuggle something out of Costco, ur receipt police won't ever catch it. Lol

PS: ur customer service & return department is always top notch & well trained with good procedures in place, apply same principles to checkout & get rid of...

If I had read the online reviews about Costco Tire Service beforehand, I wouldn’t have bought four Michelin tires or had them installed there. I made an appointment for Sunday at 10 a.m. and arrived around 9:40 a.m. They gave me a green #1 tag to place on top of my car. The work was completed around 11:40 a.m., but I noticed the tire pressure monitoring system (TPMS) light was on, and the dashboard wasn’t showing all four tire pressure readings. I asked the technician who handled my paperwork, and he called someone from the shop to speak with me. The person who came out was wearing a grey uniform—likely a supervisor or manager. He told me the tire pressure sensors had gone bad, which was why the warning light appeared. I responded that everything was working fine when I arrived, and the dashboard had shown all four readings. He said, “Oh well, the sensors need to be replaced every 5 to 6 years.” Since my car is a 2017 Chevy Cruze, he claimed all the sensors needed replacing. I told him that one of the sensors had already been replaced about six months ago by my husband. He dismissed it, saying aftermarket products are no good and insisted I needed to buy new sensors from Costco at about $40 each. I was furious and left. Then I went to Big O Tires, where I had previously done my alignment, and explained the situation. They shook their heads and said all I needed was to have the sensors reprogrammed. One of the technicians scanned all four tires with a device, and the dashboard readings came back immediately. This was my first—and last—experience with Costco Tire Service. I know they don’t care about reviews because they’ll always have business. Their prices are attractive since they don’t charge for installation, but I’d rather pay more elsewhere for honest service. The person who told me all the sensors were bad was irresponsible and lacked integrity. I can’t believe this is how they try to take advantage...

This is not for Costco in store experience, its for Costco kitchen experience... Ordered over the phone 2 whole combination pizzas at 11:04am, the lady who was helping me over the phone asked me what time I'll be picking up the pizzas, I then told her I'd be picking up the pizzas at 11:40am because I'll be coming from orange and it was gonna give me a little time in case there was traffic, i asked the lady if they will be ready when i get there? She said yes that's plenty of time. So, I get to Costco kitchen at 11:30am, I wait in line to pay, I go over to the pickup window and hand over my yellow ticket, the lady helping me at the window then says, it'll be a little while longer, I said I ordered my pizzas 40 min ago, she says (rudely) yes but it'll be a little bit longer. I was pretty upset, so I had no choice but to wait, unless of course i went back there, put an apron and Costco hat on just to raise the temperature on the oven to cook my pizzas quicker, cant do that, so wait it is! anyway, as I was waiting I looked at my ticket and saw that my order was placed at 11:36am and not when I called. I don't know if this is protocol for pizza orders via phone but I will not be driving to this Costco for pizza ever again, unless of course its Armageddon or the zombie apocalypse and there's no where else to eat but this Costco pizza kitchen. One positive thing I can say about this kitchen is that the line moved swiftly and the cashiers upfront were nice except for the pizza lady at the pickup window. So, for future reference people who love Costco pizza and order via phone, quadruple check your pizza will be ready by the time you get there and take a name down so you know who...