Tia Elvira — Restaurant in Ushuaia

We went in to eat as a family, we ordered 3 rice with seafood, halfway through the plate that I serve myself again I notice that it has a hair, but obviously wanting to think that it could be a mistake, I serve myself again directly, but on the spoon another hair under the rice and inevitably I can't think that it is a small mistake because, it is disgusting to think that I could eat that dish. I then called the waitress to take the plate, and obviously I was left waiting for them to bring me the food again, SINCE I NEVER FINISHED EATING, 15-20 minutes passed and I decided to ask another waitress what they were going to do with it. plate THAT I WAS EATING, or when I was going to return, to which his response was “they returned it empty”, I didn't know whether to laugh or get angry, you can imagine the helplessness of not having finished eating and that on top of that he told me that I had eaten everything . We tried to calm down, my whole family ate and I hadn't finished, and we thought that maybe later they would come and tell us, can you order something else or would ask me if I was hungry or something like that, without losing patience, obviously already with that answer, my hunger went away since about 25'-30' had passed. They lost patience, they asked for the bill, and not only did they charge us for the plate full of hair, but the girl told us “what if you ate 80% of the plate” without finishing saying this she says that she gave us a 15% discount and that there are no hairs of that type in his kitchen (it is understood that he tries to tell me that I put two hairs in the food when I showed the spoon to his partner with the hair under the rice and the other that I already took it out and put it on the plate) SHAME because the owner's daughter supposedly served us (one would understand that such a response could come from an employee who does not put himself at the owner's feet after a situation like that) not only did he NEVER apologize, only by force He did not charge us for the dish, and only another colleague who works as a waitress was able to apologize to us, I do not recommend anything ever, do not waste your time, service or thanks to the owner's daughter because apologizing and handling herself in a different way beyond The hair in the food was fixed. Go to other places, I regret wasting my time and bad timing. Worthy of...

Not impressed! Was recommended By a few locals, however just not what we would expect for the price we paid. Dont bother to order entree, overpriced pickled seafood very small portion for 1700peso. Also Charge 160peso per person for the seating with very ordinary bread and butter. At the end of the bill, the suggestion for tipping Was 10％-15％ under the total bill and they even calculated how much you should pay for 15％ on Total bill with a piece of paper written on a few different language to educate you: tipping 10％-15％ at least is the local custom you should follow. Well, I'm not impressed by the food. And it has already cost me 5000peso 2 of us without alcohol, although we still left some changes but for the ordinary service and overpriced food and 2 star taste, we won't come back. Plenty of restaurants Better and Cheaper Or pay little more much better experience in the city. Such as Viejo marino and Maria Lola etc. Another...

Entramos para comer en familia, pedimos 3 arroz con mariscos, a la mitad del plato que vuelvo a servirme noto que tiene un pelo, pero obviamente queriendo pensar que puede ser un error cualquiera vuelvo a servirme directamente, pero en la cuchara otro pelo debajo del arroz y ya inevitablemente no puedo pensar que es un pequeño error porque, es un asco pensar que podia comer ese plato. Acto seguido llamo a la moza para que se llevara el plato, y obviamente me quedo esperando que me traigan la comida de nuevo, YA QUE NUNCA TERMINE DE COMER, pasan 15-20’ y decidí preguntarle a otra moza que iban a hacer con el plato QUE ESTABA COMIENDO, o cuando iba a volver, a lo que su respuesta fue “lo devolvieron vacío”, no sabia si reírme o enojarme, se imaginan la impotencia de no haber terminado de comer y que encima me dice que me había comido todo. Tratamos de calmarnos, toda mi familia comió y yo no había terminado, y pensamos que quizás luego vendrían a decirnos puede pedir algo mas o me preguntarían si me había quedado con hambre o algo por el estilo, sin perder la paciencia, obviamente ya con esa respuesta se me fue el hambre ya que pasaron unos 25’-30’. Perdieron la paciencia pidieron la cuenta, y no solo nos cobraron el plato lleno de pelos, sino que la chica nos dice “y si te comiste el 80% del plato” no terminando de decir esto dice que nos hizo un 15% de descuento y que no hay pelos de ese estilo en su cocina (se sobre entiende que intenta decirme que yo le puse dos pelos en la comida cuando le mostré la cuchara a su compañera con el pelo abajo del arroz y el otro que ya lo saque y lo puse en el plato) VERGÜENZA porque supuestamente nos atendió la hija del dueño(uno entendería que una respuesta así puede ser de un empleado que no se pone en los pies del dueño después de una situación así) no solo JAMAS Pidió disculpas, a la fuerza únicamente no nos cobro el plato, y solo otra compañera que trabaja de moza fue capas de pedirnos disculpas, no recomiendo para nada jamas, no pierdan el tiempo, servicio 0 gracias a la hija del dueño porque pidiendo disculpas y manejandose de otra manera mas alla de los pelos en la comida se arreglaba. Vayan a otros lugares, me arrepiento de haber perdido mi tiempo y el mal momento. Digno...