Coffee Crowd — Restaurant in Adelaide

Today, I purchased a cappuccino with three equals (dine in). Generally, the service I experienced was good and the staff were friendly. However, I have some tips to improve business operations:

1. Automatically provide customers with a tax receipt; customers should not need to ask for one.
2. Have a greater range of non-sugar sweeteners available for customers; not just standard Equal sachets which contain phenylalanine (excess and long term consumption is linked with cancers). Why not offer Stevia as a more natural and healthier alternative?
3. For people who dine in, place sugar and other additives in peoples' coffee for them; It's good service.
4. Provide more newspapers; none were available at 12.45pm.
5. Check in with customers during their dining experience. E.g. "How is everything today?" And, "Is there anything else you need or would like?" I didn't have a bad experience, but there is opportunity for your business to improve and increase sales. I am rating this cafe based on my experiences in Australia and over 10 years of knowledge and experience working in retail. If this was an international rating, it would be 2 stars, but it's important and fair to take into consideration...

I feel like I’m kicking a puppy a bit here, because the own of this place is clearly not having a good day and he still managed to say, while juggling a phone, a problematic efpos machine and picking up the servers slack “re-fund, no problem”. I thank him for that.

BUT I waited more than long enough to get my eggs and salmon and despite me reiterating a number of times that the eggs had to be medium poached, I could tell instantly that they were barely done when the plate finally arrived. Even buried under an inch of hollandaise, they wobbled. I suspect if they hadn’t been covered in sauce I’d have seen clear yolk. The guy who finally processed the refund on the owner’s instruction (same guy who had assured me that “medium” was no problem) clearly didn’t want me to have my money back and kept asking if I was “sure” I didn’t want him to make me wait another 20 minutes.

Unimpressed severs and kitchen. Sorry...

The coffee crowd represents a diverse and dynamic community brought together by a shared appreciation for coffee. This group fosters a sense of belonging and camaraderie, making coffee shops vibrant social hubs where people from different backgrounds and walks of life can connect and engage in meaningful conversations. Additionally, the coffee crowd often includes a mix of professionals, creatives, and students, contributing to a stimulating atmosphere that encourages the exchange of ideas and collaboration. Coffee gatherings also support local businesses and contribute to the cultural and economic vitality of neighborhoods. By cultivating an inclusive and interactive environment, the coffee crowd enhances social cohesion and enriches the community experience. Food is always fresh and delicious!! Met a stunning young lad Named Alexander. He entertained the whole shop with his great busking...