Walked in and ordered 3 meals at 1:15pm, a double whooper meal and two rebel whooper meals with cheese, large. After placing our order we sat down and began waiting, after 15 minutes a lady came over and asked us what our orders where, after telling her there seemed to be a lot of kitchen confusion and our orders had been removed from their display board like they had been completed, we had to go up and re order, requiring to repeat our order an additional 4 times before they seemed to understand what we wanted whilst everyone who came after us were getting handed burgers left, right and center, we then waited another 15 minutes for them to re make our orders because the original ones were too old to serve. After all that I had to go back a third time because one of the meals was missing chips. We then began our lovely drive home, me enthusiastically unwrapping my presumed vegetarian burger only to find they had mixed up one of the rebel whoopers for a full blown, regular whooper! When I went back to swap it for the 500th time, the final lady who served me was actually clearly trained and an angel because she GOT MY ORDER RIGHT! Finally, at 2:28 pm, I was released from my own personal red and yellow, fry smelling hell. Maybe some people just aren't cut out for the...
Read moreSo upset after my visit today, all I ordered was a strawberry thickshake and they gave me a plain white thickshake with no flavouring at all. I went back and asked if it was strawberry they said it was but I said I literally tasted it there is no flavour and it's not even pink. They threw it in the bin and made another one and I could see and they threw the next one in the bin too, then they had someone else make one and they threw that in the bin too. Obviously something was going on with the machine. Finally they gave me the 4th one to be made but it was disgusting not mixed properly kind of chunky and way too strong. The customer service was horrible the girl was so rude and I could even see her shoving other employees around inside. I wanted to go back and ask for a refund but the girl was so rude and I was in a bad mood after this all so didn't bother going back. I couldn't drink the shake it made me feel so sick. Super upset with this hungry jacks don't go there this isn't the first time I've had a bad...
Read moreIf I could give zero stars I would. Went through the drive through tonight and ordered a meal, which sounded like it was too much trouble by the reception I got. I collected my order, drove out and realised the chips were cold.. They weren't even warm! I reversed back and got one of the "ladies" attention, gave her the chips and she just refried them, they didn't even salt them when she gave them back, not even an apology. Everything is too much trouble for these ladies!! I called them to the window again, I got a different lady this time and I kindly asked for some salt. She scoffed and actually said "well we can't do that" but took the chips and walked away. I then bit into the burger and that was cold as well!! I was actually furious by this stage and wanted to return the burger as well but decided I was better off just throwing it back. These staff are disgraceful. Honestly, if they can't even serve fast food in a pleasant way what hope do the have?! Absolute...
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