We had such high hopes for Kings Bridge.
We called the day before to ask if the footy was being played on Saturday arvo, which we were assured it would be - great! We advised the person we would arrive about 4pm for a few beers and then we'll book for dinner at 6/6:30pm. A note was made on our booking to say we'd be at the bar watching the footy and will come over when our reservation time came.
My partner and I talked excitedly about getting the seafood platter to share, and how cool it is going to be to watch the footy with a few cold ones.
Cue getting there just after 4pm. The young lady behind the bar was cycling through free to air channels for the footy, and when my partner let her know the footy was on Foxtel, we were advised they don't have that. So no football. We left and found an alternative place.
We ended up returning for our reservation. Service was prompt, and the young man was lovely. However, when we ordered the seafood platter, we were informed that the chefs would more than likely not be doing shared platters because of how busy it is? It is a Saturday night, early dinner session... so needless to say we were disappointed, especially when we made the booking and were already let down by the misinfirmation about the footy.
The waiter went to check and confirmed there's no platters. So we opted for some oysters Kirkpatrick, prawn tacos and a small pizza for our Tiny Human.
Food was good, but we had a very sour taste in our mouth and left feeling underwhelmed and...
Read moreWent to kings bridge for a special event with multiple people including 4 children. All 2 years old. Their meals took an hour and half (snitzels with chips) and then our meals took over two hours (parmy and chips and chicken, mushrooms and salad. By this time the kids were over it. I seen someone else get their meals as take away as they had young children too. I went to the bar and asked the young man behind the bar if I could get our two meals takeaway as I had seen someone also with young children just leave with some. The young man told me that they do not do take away as they aren’t licensed for it. I told him I want my money back or meals takeaway. He said he would ask the chef how long the meals. He then sent out a lady who told me that they don’t do takeaway. I said I have waited over two hours I have four kids with me who were upset and disturbing other people at this stage and that I had just watched them do takeaway meals. She then said she would do take away and the apologised. She then bought out our meals, we were outside waiting. We went home and ate our meals. I wouldn’t recommend eating here. The meals were nothing outstanding for the price and the wait. The kings bridge is a nice venue however, the kitchen staff and bar staff were obviously overwhelmed and it showed. Highly...
Read moreOver the service and the attitude of the waitresses of the restaurant was really bad. This review is dated 11 March 2019. We waited for our food for 1hour and 30min. Not just that, we were served with the wrong dish with one of our orders. And that was because the waitress didn’t repeat our order before she proceeded to the kitchen . But when the wrong dish was served we graciously accepted it and agreed to pay for it. Later one waitress came with the correct dish and said it’s complimentary so we accepted it and ate it. But to our amazement upon payment of the bill, we were billed for the complimentary dish. When we told the supervisor about it, she said the waitress would have to obtain permission from her to serve food with compliments, but she didn’t. And the supervisor insisted that we would have to pay for the food since we already ate it. In addition she forgot to add in a 15% public holiday surcharge in the bill but told us verbally that the bill is 15% more than it was presented. We find the supervisor very poor in her management and PR skills and caused unnecessary unhappiness for their...
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