Australia Post - Wellington Street LPO — Local services in Launceston

Previously warned about the lack of customer service I called recently to check if they had a package for myself as my pick up slip stated their office. (I've never had anything sent there before).

They were very quick to anger and "teach" me that its come to them because of the address on it and that we had no PO box. Cut off multiple times when i was trying to explain that this slip was found IN MY PO BOX of another postal office invalidating what they've just told me. Yet the chance to explain was not given.

A simple phone call to check if my package was indeed there (as no other packages have ever been sent there in the last 4 years) turned into a very condescending and negative conversation.

Would rate...

Bad service from a particular staff, not just to me (she failed to provide receipt register it into the system for registered post rendering my post untraceable and then placing the blame on me) but also was rude to another customer who had asked her for help. It is better to go to the main post office at St John street, they have much better...

This particular postal office located on Wellington St, Launceston apart of the Mortys Complex, has very disappointing customer service and lack of knowledge from their Managers and Staff.

Surprisingly rude almost autonomously.. I am aware that people have bad days, but is everyday a...