I am medically exempt from wearing a mask. I confirmed this with the waiter/bar attendant as my friends and I awaited to be seated.
We understand that it was busy. However, the waiter told my friends that there was a table available for us, before asking us to put on our masks. When we stated that we were medically exempt, he proceeded to ask âall 3 of you?â we reassured him âyesâ.
Without hesitation, he claims there wasnât any table available for us tonight. He then proceeded to serve a couple a table right in front of us before we left. I asked how there wasnât a table when he was servicing the couple who had entered after us, he claims there was only room for them.
Okay, thatâs fine.
Donât claim thereâs a table then if there isnât one, and proceed to ignore my questions after you ask follow-up questions when patrons / your customers have confirmed (appropriately, and legally) that they are MEDICALLY exempt - as per the DHHS guidelines.
We felt discriminated against, especially experiencing the waiters attitude, who ignored some of my questions and served other patrons instead. Claiming âit doesnât matterâ that he told us there was a table available when we first walked in.
After visiting a third time, my friends and I wonât be coming back here.
Iâd like to mention that most of the staff are friendly and professional, but this one male was behaving...
   Read moreIf you're looking for a bar that delivers both a unique and approachable experience, look no further than Bouvardia. This hidden gem has quickly become a go-to spot, and I can't recommend it enough. The drink menu is nothing short of exceptionalâcreative and experimental without ever feeling intimidating. Whether you're a cocktail aficionado or someone who prefers a classic drink, thereâs something for everyone here, each carefully crafted to cater to a wide variety of tastes.
What truly sets Bouvardia apart, though, is the service. Taylor, the bartender, is an absolute standout. Not only is Taylor incredibly knowledgeable about the menu, but his warm, friendly demeanor makes every visit feel like catching up with an old friend. Whether you're a regular or a first-timer, Taylor makes sure every experience is personalized and enjoyable.
I've visited multiple times now, and I always leave looking forward to my next trip. The atmosphere is cozy yet lively, and the drinks never disappoint. If you haven't been to Bouvardia yet, do yourself a favour and goâyou'll be in...
   Read moreTop tier, most likely someone has recommended this place to you whoever theyâre trust them.
Like some of the best places in Melbourne stairs and slightly hidden entrances are involved, but the contrast to what you discover is a beautiful tease for whatâs to come.
The drinks are ever changing this was my third visit and Iâve never seen the same menu. I wonât mention what I drank because itâll have changed soon enough, all I can say is try things you wouldnât normally, ask questions and embrace it.
The bar is beautiful and thereâs plenty to look at the layout, ambiance and music all encouraging you to immerse yourself in the place.
The stand out factor are the staff and the service, it cannot be faulted from the welcome to the recommendations of other places as you leave. Sam whom we had the pleasure of meeting this time is a true professional bartender offering humour, passion and absolute hospitality! 5/5 on Samâs merit alone.
Trust the recommendations youâve been given itâs worth it, every time! Iâll be back every chance I get a pure guilty guilt...
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