Hungry Jack's Burgers La Trobe — Restaurant in Melbourne

Let’s start with the positive, as is customary in civilised society before delivering a precision-guided roast. Hungry Jack’s, congratulations you’ve managed to uphold your reputation as the go-to establishment for affordable, large-portion fast food. I ordered a meal that could, theoretically, feed a small village in a post-apocalyptic scenario, all for a price that didn’t require me to liquidate any assets. The burgers were structurally sound, the buns were not stale, and the drink had sufficient carbonation per sip ratio. I was, dare I say, pleased.

However, my moment of joy was rudely disassembled the moment I turned my attention to the chips.

Now, allow me to clarify something for the culinary uninitiated: fries are not just side dishes, they are the cornerstone of fast food physics. They exist to balance the texture spectrum, deliver salt per unit mass, and serve as vessels for sauces and emotional comfort.

So imagine my sheer horror when I reached into my bag expecting thin, golden, crispy fries, and instead discovered thick-cut potato logs masquerading as chips. These weren’t fries, they were potato punishment. Each bite felt like chewing through the soggy remnants of someone’s failed science fair project on starch density.

Dear Hungry Jack’s, if I wanted thick wedges of potato, I would have gone to a steakhouse or a rural fairground food stall run by someone’s aunt named Cheryl. Your fries should be thin, crisp, and capable of snapping under light pressure, not dense enough to be classified as defensive weapons in a medieval siege.

Please understand, this is not merely a complaint it is a plea for structural integrity and consistency. The chip is not a casual afterthought. It is an art form. And right now, your version of it is a culinary felony against the fast food constitution.

Final score: three stars. One for the price, one for the quantity, and one for the burger. The fries, however, should be publicly apologised for, preferably with a televised statement and a nationwide return to their thin and crispy heritage.

Consider this my salty declaration of...

This has been my local Hungry Jack’s for 3+ years over the course of time through trial and error and a pure dimwit I have learnt a few things. The first being that there is zero quality control over any order that leaves this establishment unless your rating it with sub par being the highest distinction. The workers walk around like they have a severe case of shellshock, completely glazed over eyes and non-communicative when you ask where your order is after a 35 minute wait, although that is somewhat understandable given what this place looks like past 1 am on a Saturday. The trenches. It is actually incredible how on multiple occasions I have waited over 30 minutes for my meal just for it to be handed to me cold. All the while standing next to the counter trying to subtly reject the advances of a man trying to sell me a watch from the inside of his trench coat or better yet frozen meats they have stolen earlier in the day from coles. There is no reprieve, help is not coming. The atmosphere can make you philosophical in a way, every time I visit Latrobe Street hungry Jacks I leave with a greater appreciation of home, The sweet sound of unlocking my door is the sound that carries me through the experience of being at said establishment as it’s comparable to living out a complete character arc in a D grade dystopian film. Perhaps in that way like the bottomless pit of love, Hungry Jack’s Latrobe Street is comparable. It’s bountiful essence is it’s reliability being open 24 hours bringing community together with people living their lives in myriad ways all sharing in the experience of Latrobe Street Hungry Jack’s it’s truly inspiring yet simultaneously egregious in nature. It will be a long wait and it will be some of the worst Hungry Jack’s you will ever eat, and God forbid you have to dine in. In an oxymoronic way I wish I could give it 5/5 stars. Sweet prince hungry Jack’s...

Horrible service at this store. Ordered through the hungry jacks app. Was told by the app that the food would arrive in 30 mins. One hour passed and nothing had arrived, called like 10 times and finally someone picked up the phone. Explained the situation and staff was completely lost not finding my order and they were in shock when I told them I ordered through the hungry jacks app. They just couldn’t believe that I was able to order and pay using the app!! These people are clueless.

Magically they found the order and said a delivery guy was coming. 20 more mins passed, the guy arrived and told me the same, that he had been waiting in the store for more than 20 mins as staff were completely lost and didn’t know this order was placed.

I received the package and when I took the lift to my flat I noticed that there was a liquid leaking from the bag. Had to keep the bag outside my flat and grab a plastic bag to put the paper bag inside to prevent the liquid from spilling in my flat carpet.

When I managed to open the bag in my flat, the order was completely ruined.. soft drinks spilt all over the burgers. Only thing which was okay were the chips and onion rings but wait! They were dead cold!! Horrible service. Never again purchasing things from this store.

This store needs better management and staff. They ruined my lunch and had me starving for...