La Tortilleria — Restaurant in Melbourne

The most blunt Mexican food.This place:Is a classic (very very simplified) Mexican menu for westernerners...the type where they sell you the most simple things but there is no extra intent in making anything remotely interesting or even more appealing as is just targetted to more " western people". Is a good first time experience if you have NEVER tried mexican food elsewise it was MUY PINCHE SIMPLONA y la neta si solo porque usan tortillas de maiz ya creen que ahi se termina la magía, pues la neta solo es otra franquicia como guzman y gomez y más fácil preparar quesadillas no quemadas en tu casa. ( In english not only because they make a few guisados and use corn tortilla it means they are doing a good job: Guzman and Gomez has a more interesting menu even and their quesadillas are not burnt).

I am from Mexico and I can be honest: this is NOT WORTH YOUR TIME. in the past years a few other mexican restaurant have opened in Melbs that WILL DELIVER you a better culinary experience if you want to taste tacos and not just totopos con guacamole y el pinche pico de gallo

The most unaccommodating restaurant. On the occasion of my partner’s birthday, I tried to make a reservation for a table of 11 over the phone but the hostess was helpless. In order to secure the booking, I had to pay a non-refundable deposit of $30 per person ($330 total) and then I was told we could only order the banquets (only 2 options) due to our group size. When we arrived, they gave us a space that was way too small, a table that only 8 of us could fit onto, and there was 11 booked. We asked the manager how we were all meant to fit and asked for extra chairs, and his reply was 'we don’t have any spare chairs, you’ll squeeze in’, we had to wait about 40mins for the guests next to our table to finish their meals so we could join both tables and our friends could sit. We then proceed to ask questions about the menu and at one point the manager asked one of our friends: where are you from? Simply because he was confused with the ordering process and wanted further clarification, but the manager was so unpolite and didn’t want to reason with us as if one’s background had anything to do with wanting to know about the food they serve!

There are many other fantastic businesses deserving of one’s time and money. If you are looking for a terrible dining experience this is the restaurant you are looking for. The manager is really mean and didn’t hesitate to be extremely rude at us. It is very disappointing because I have heard good comments about their tacos but with that attitude not even the most delicious food worth it. I definitely wouldn’t...

I'm a big fan of Mexican food and was excited to try this place and compare it to my local, Los Amantes in Brunswick. Unfortunately, the experience left a bit to be desired.

Firstly, I thought the food was very good. I had the Birria tacos and pork Carnitas. Both were exceptional and easily beat the competition in my opinion. The totopos, guac and salsa was a let down. The salsa had a great smokey flavour but was too thin to stay on the chips and the guac was far too heavy on the onion, and light on the avocado. The chip to guac/salsa ratio was also really poor with only a few chips served. I had to pay $4 for another serving to finish the guac/salsa. For dessert, the flan was very good but the rice pudding was overly wet and thin. I'm not sure how it's supposed to be served, but I prefer a creamier rice pudding.

Inside, ambience is poor. It's overly cramped, loud and feels quite messy. This doesn't really bother me, but it's worth noting. The vibe outside seemed a lot nicer but it isn't really protected from the weather.

The thing that really let this place down however, was the service. I don't blame any of the staff as they did genuinly seem to care, but this place seemed understaffed and poorly run. Food arrived fairly promptly after ordering via QR code, but a can of beer took 25 mins and I had to ask about it twice. A second round of cocktails took 30 mins and dessert took a whopping 45 mins to come. Staff were apologetic which I appreciated, but it was pretty frustrating.

Food 4/5 Ambience...