Little Black Coffee Shop — Restaurant in Melbourne

Disappointing service. Been there on two occasions. The first occasion the server was incredibly rude. She had asked for my name for the order, but I didn’t hear her due to the coffee machine. She proceeded to yell GIVE ME YOUR NAME! Which startled me and raised a few brows from others. I brushed it off thinking everyone has a bad day. My second visit, she asked me for my name and I heard her! So I responded. She couldn’t hear me. I learnt over the noise of the coffee machine to tell her again. Then she yelled “THE MORE YOU SAY YOUR NAME THE MORE I CANT HEAR YOU” I couldn’t belive the yelling and her approach considering I was trying to answer her. It was so incredibly rude and I’ve never experienced anything like it. I won’t be back. The servers whole attitude is off putting and is enough to...

This little coffee shop is very lovely. The Briesta puts heartfelt care and love to local customers. She often prepares little treats for customers who have dogs. She makes friends with them and remembered all their names! She also always tries to remember the customers' names and taking care of them when they needed. Her loving heart abides the regular customers from neighbourhood, staffs and students from VCA and other regular visitors with a friendly and cheerful atmosphere she bought to the shop. I felt love in this little coffee shop and thank God for having a little coffee shop like this with a loving Briesta at our neighborhood!...

Saying good morning or smiling costs nothing, however this worker obviously thinks it does. Ordered two drinks, we both ended up with a lightly flavoured chai and hot chocolate. Both were so hot I struggled to carry the cheap cup. Prior to that as they were placed on the counter with no thank you or smile. I said thank you and the reply was that’s ok without even looking at me. Rude and terrible - never to return . No wonder it’s so quiet Edit- also it was gross to see her handle a dog biscuit while making our drinks with no gloves and no washing of...