Machi Machi — Restaurant in Melbourne

the workers here are the rudest i’ve ever encountered. why get a job in customer service if you aren’t competent enough to complete that one simple task. they are straight up rude and snobby like relax yourself. they don’t let you finish your sentences and god forbid they put in any effort to help you. appalling behaviour and no sense of common courtesy whatsoever. whoever was on shift last night (18th of July 2024) during closing check your attitude and don’t work in customer service if you can’t be nice to customers, get a grip on your life. this is why your 30 years old and stuck working in a pop up shop in chaddy that has about 5sqm of space. after reading your reviews clearly i’m not the only one that has encountered your rude staff. if you don’t want your business to fail get better staff she...

Oolong milk tea with coffee and cheese foam was quite bitter. It was a bit misleading because it was listed as a milk tea option rather than the slushie category. The actual drink is a slushie which you wouldn't know if it wasn't for the photo (we ordered it online for pick up where there was no picture). The store itself is aesthetically pleasing but the staff were unfriendly and rude - they seemed to be in a bad mood/stressed when...

I made an online order to picked up for Tuesday afternoon and might have picked it up a little late. When I got to the shop, a female stuff helped me, but from the moment I showed her my order to when I got my milk tea, she didn’t say a single word. It took a bit of time, and honestly, the whole experience felt pretty unpleasant. I love Machi Machi—the milk tea is always great—but I think the service could...