Teaser Southbank — Restaurant in Melbourne

I really love the dirtea with milk tea instead of fresh milk however 50% of the time I go. They make it with fresh milk (like it says on the menu).

I ask for it to made with milk tea (which is an option) as normal milk bloats me. I get painful stomach ache when I have the fresh milk.

The milk tea is very strong and flavourful. When I order a milk tea with brown sugar, they usually recommend or point to dirt tea (which I love, the foam is really tasty) and make it with milk tea.

However when I order a dirtea with milk tea and double or triple check it’s with milk tea. They somehow still make it with fresh milk 50% of the time.

Usually junior or female staff make it wrong - I’ve given up on telling them as I am usually met with attitude. If it’s made with fresh milk I’ll just taste a few sips, (drink half if I’m bold) then throw it out and deal with the stomach ache.

If it’s made with milk tea then I drink the whole thing happily.

Sadly I don’t think I’ll return anymore as I’ve easily spent few hundred here over the time but half of the drinks have ended...

I was never a boba (bubble tea) fan until I was introduced to Teaser through a friend.

My very 1st drink I had at Teaser was the Simply Strawberry and I was hooked.

My Teaser drink recommendations are (not in any particular order):

1. Super Fruitea;
2. Grateful Grape;
3. Strawberry Bruce;
4. Lychee Go;
5. Simply Strawberry;
6. Paradise Punch;
7. Watermelon Quencher;
8. Grape Quencher;
9. Lychee Shake;
10. Mango Sago Go;
11. Snowy Peach.

And out of ALL the Teaser locations I’ve been too Southbank is my favourite go-to-place.

Why?

Because they’re the only store that is open until late and the customer service here has been exceptional.

Therefore, if you’re looking for a deliciously refreshing drink Teaser Southbank will be worth the...

When I tried to place an order on Uber Eats, the store appeared as closed. I then called the Southbank branch, and they told me that the store was open and there was no issue. I mentioned that it showed as closed and asked them to check the system. However, someone who couldn’t speak English properly hung up on me, which was extremely disrespectful.

Every time I go to the store to pick up an order, I am met with rude behavior. Therefore, your staff should be trained on how to treat customers with respect and how to communicate properly. The quality of your products is overshadowed by the poor quality of your customer service. This is why I’m...