We had our engagement party here on saturday. I wanted to give 3 stars but to be honest there were quite a few things that just didn't sit well with us after reflecting on the venue as a whole. The Atrium beer garden was so beautiful and well presented however the service was not quite right. We were told once the bar tab had gone over $1100 and not when it reached its limit. We ended up spending $8000 which in my mind was well spent as all guests (100 people) had food and drinks. I think the communication could have been better as we were originally capped at 6k. So to go over $2k was a bit of a shock. We also wanted to make a 2 min speech and when i booked the venue she had told me we would be able to use a microphone. On the day we were told we were not allowed due to the neighbours complaining about noise. This also meant that the music was quite low, not being able to create a dancefloor at any point. I think the icing on the cake however was the bar then being cut off at 4:30pm (Our function was booked until 5pm) They said this was "last drinks" our guests confused with this went to the main bar to order a drink as we still had 30 mins to go and were refused to buy a drink there. At 4:45, we were made to start packing down our decorations, mind you while there were still 80 or so people in the room still enjoying the function. a few mins later security was literally asking people to leave the room as they needed to re set for another function. They were actually dragging tables around the room as we were still using our space. We had the room booked from 1-5pm for our function, we spent a decent amount of money and to be basically escorted out 60 people standing on a street with still 15 mins left to go. Overall I'm still confused, shocked and disappointed with these things. My 2 stars were for the presentation of the room, yummy food/drinks. We carried onto another venue called Talk to me bar (just down the road) who were happy to make money of people still wanting to celebrate. I've hosted a lot of functions in my life time, i've never been made to feel the way the staff did at the smith which was disappointing to be honest. I don't think i would recommend anyone to host a function here unless you wanted to hire it for min 6 hours to ensure you were actually able to used the space for the time stated.