I just bought a portable Logitech keyboard from JB HiFi in South Yarra...
As I paid at the counter, I was admittedly absentminded and didn't realise after tapping my card that it was asking for a PIN.
The woman at the counter reminded me that a PIN was required.
As I entered my PIN I noticed the muck and built up grease on the payment terminal's rubber buttons. The kind of build up you only get when you don't clean something for a good few years.
I casually said that the keypad was a bit rank. I half-expected the woman to turn the keypad around to see for herself, quickly grab one of those electronic cleaning wipes they sell at the counter and promptly sort it out, lest any more JB HiFi customers get infected with Zika virus or whatever is being carried on the hands of the last person who sneezed into their hand, rather than their sleeve.
I was badly mistaken. This one hadn't had any customer training and unfortunately wasn't a natural. You know the training they give where the first thing you always do is to acknowledge the customer's complaint and then promptly try to resolve it? Nope... Instead her lips pursed, in an oddly slanted way, accentuated by the rusty ring she had in her lip, and you could see razor blades starting to form behind her eyes.
Like the somewhat Asperger's affected individual I am, I mistook this look and the accompanying silence for confusion, so I clarified that by "rank" I meant the keypad was really rather rancid.
After a further pause, and probably because she wants to get rid of the idiot standing in front of her, the razor blades finally shot out of her eyes accompanied by words dripping with sarcasm: "Thanks for letting us know"
Further pause...
"Well, do you wanna clean it?"
"No" The eyes now focusing the power of hatred accumulated over a lifetime of dealing with "bloody customers expecting top class service from people who earn more in an hour than half the world's population earn in a month"
Now trying to backpedal before I get murdered I try to lighten the situation by saying: "I suppose I don't blame you" But it's too late.
She hands me my receipt with a deeply contemptuous and mildly gendered: "Thanks for telling me to do cleaning though. Have a nice weekend!"
In summary, provided you just give your money to this shop, it's probably fine to shop here. I overheard the staff in the computer section making a real effort to help customers trying to make complex buying decisions. But gods protect you if you wish to complain about the...
Read moreI went to JB Hi-Fi Prahram looking for a scale body scanner weight scale in the list of "accesories" of my Samsung (to get a compatible one) and I asked one of the staff members and he went... -Sorry mate we only have the ones that you can see over there- and He pointed out.... Well I'll go to big w then, I thought, but after that I stopped in the gopro zone, just having a look then this guy appeared, his name is Nuwan, this guy is one of the best sellers that I've met, he asked me if I was interested on one of the gopro then he explained to me the differences between each of them, the relation of price/features... So yes I ended up buying a gopro with all accessories and at the end I asked same question to this guy, about the body scanner device...He went -Sr let me check first we don't sell any of the options that you're showing me, but are you sure they are the only ones compatibles to Samsung health? Let me check-... So Nuwan checked and found that there were more devices and some of them were part of the stock in the store....So I ended up buying the device. I Just want to say that this kind of seller make the stores and business to keep growing! If any of you are unsure to buy something or need some advice about anything, go and visit this guy Nuwan at Prahram, he will give you the enough information and you'll feel happy with your purchase as I...
Read moreYou will find that within all the nooks and crannies of this store JB HI-FI Prahan provides a very large variety of products suited for the novice to intermediate and also the expert. The range of products vary from Tvs to Telly movies, Blue Ray to DVD, Consoles to Computers, Cameras to Cell phones, Audio aimed for the public or geared to an Audiophile, Remote Drones to iPhones, Webcam to Microphone, SanDisk to Speakers, Gift sets to Gift cards, Earphones to Inkjets, Videos to Stereos, Contracts to Tech' Chats, the Hottest 100 to Rising Star Lists, Recovery Software to Spy Gear or Hardware, New Age Nano to never old Nostalgia, 'Recordable' range in Video, DVD, LP and Audio. There seems no end to what they stock, hence to my elation and surprise in finding my favourite childhood cartoon series, truly gold and mysterious in the cities where it's not usually something we will find easily, knowing that todays latest is tomorrows faded, as fast as the sun meets the moon. There's the latest gadgets to Vinyl LPs and you can still buy those plastic squares you open that contain round shiny discs with groovy grooves that get you groovin', your ears movin' or sloth style' Sunday sesh soothin'! You'll be given the space to hunt around without being bombarded by staff, but alas not by your limited street parking meter so if you can hack...
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