Club Eastside — Restaurant in Northern Territory

Really disappointed with the costs and quantity of the platters at Club Eastside.

Had two kids birthdays this weekend, both family members. One birthday at Gillen Club - 8 kids and 13 adults and one at Club Eastside - 12 kids and 10 adults. Gillen Club we had 6 platters - 2 x meat, 2 x pizza, 1 x fruit and 1 x sliders, just over $500 Club Eastside, we had 8 platters - 2 x meat, 2 x sandwiches, 2 x fruit, 1 x antipasto and 1 x vegan, all up approx $1100. Add on jugs of soda as well as the takeaway containers.

Sandwiches - egg, ham and salami. $135. All smothered in some sort of chutney or relish and not one kid ate a salami sandwich. Who the heck gives out that many salami sandwiches at a kids birthday.

Meat platters - Couldn't find any buffalo wings, unless nibbles are what they classify them as, both had about $10 worth chips (and that's a stretch), 4 Mince pies, nuggets, a few tenders, 4 quiche and 6 saus rolls. Was this worth $140 - hardly!!

Fruit platter - decorated ok, very thinly sliced, seem like one quarter of the three melon varieties were used. Could they not afford more than 2 oranges. For $135 per platter, I'm sure they could.

Antipasto $135 and Vegan $125. Each had 3 x cherry tomatoes cut in half and the food did not even cover the board. What a joke!! The only abundant things on offer were the sauces.

The quantity on the platters, seriously did not justify the cost and I guarantee that it did not feed 10 people, well maybe the sandwiches would have if most werent salami and each one smothered in chutney. If would have been cheaper if we had just ordered food off the menu. Would have been well under $1k and everyone would have been fed.

It seems that Gillen Club provides value for money and decent size platter portions. Club Eastside not as good as it once was for the platter servings compared to a couple of years ago and I recommend that people discuss the platter options with staff to know exactly what you'll be getting

Word of advice, if ordering the sandwich platter, be sure to advise them of what fillings you would like. I wish I had done so.

Platters from here will not be on the menu...

This place has really gone downhill lately!! It used to be our go-to place for family nights out, but not anymore.

They didn’t even have any cutlery available so I went and asked for some at the bar. I got snapped at by the bar tender to wait in the food ordering line. I waited for 10 minutes and got cutlery to finally eat my now cold food. It’s pretty poor that they can’t even have cutlery available, but to be treated rudely when politely asking for it is really disappointing.

I decided that maybe they were just having an off-night and to give them another try a couple of weeks later. Well, I ended up having an even worse experience! I received my steak and it was rare instead of medium-well. I took it up to the counter to let them know and the chef and the lady who took my order both decided to argue with me and were absolutely horrible. I returned to my table in tears with my steak that I couldn’t even eat. Another person on our table had clearly heard my husband order a medium-well steak and ended up backing us up that we did in fact order that and they got it wrong. My steak was then cooked some more (but they didn’t even bother heating up the mash and veggies). Honestly, it was the most disgusting service I have ever received anywhere. To have two staff members arguing with a customer when they respectfully point out that their order is incorrect is...

Before I walked in to Club Eastside my life had little purpose. Life was hard & good things were difficult to find. Walking through those doors changed my life. I’m not sure if if it’s the smiles you receive when you walk in the door. The amazing customer service you encounter or the beautifully poured northern down the throat. It’s never misses, the food is god worthy, we removed our kitchen at home as there is no need for it as we go to Eastside for every meal. It’s great!!! And the best part you never lose money. The pokies always pay out so you practically get everything in they’re for free, even if it is looking bleak I promise you the machines will pay out just keep taping! In summary if I was to die and go to heaven it would be Club Eastside. I say this as I sit in the beer garden having my brunch! Thank you...