For both my wife and my meal....Chicken was dry and had a strange smell and taste .... threw out 75% .... corn tasted like plastic .... chips were not up to normal OPORTO standard and tasted a bit like unchanged oil....but at least the COKE and LIFT was up to standard .....4 hours later suffered from the quality of this food ... to top it off the sales guy who put items into our bag did not wear gloves but at least the kitchen guy did... $35 dollars wasted ...bitterly disappointed as we are very regular Oporto customers in the Shoalhaven as my coeliac wife cannot eat at most fast food outlets .... DREADFUL EXPERIENCE will try other Shellharbour Square food outlets...
Read moreAsked for a large meal, only a regular was ordered. Forgot Mayo, forgot drink, forgot cutlery, chips over cooked.
Rude as manager threw 7 forks in a bag after going back 4 times for the missing items and proceeded to tell me that they don’t have knives after going back a 5th time to ask him what his problem was! 0 apology, I get we all have bad days but seriously pick up your game.
I’ve only been ordering the same meal for the past 10 years from Melbourne Central & Fountain Gate down in Victoria, who exceed expectations and a place such as this, run by incompetent management ruin it for the franchises. Won’t be ordering from this store again. Majorly...
Read moreWorst experience. Me and my husband went especially to oporto shellharbour as there is not one in wollongong. They didn't have chicken at lunch time. We said that we can wait so they asked us to wait for 30 mins after taking order. When I went after 30 mins, I was told there are 17 more minutes. The female employee there was so rude she started lecturing me that a while chicken needs time to cook. If you know it so well, why did you tell me it would take 30 mins? So rude. There was another guy who was nice and gave us a refund. But it was overall a very bad experience. Oporto should give training to their employees to atleast be courteous when its...
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