Angry Tony's Pizza Darlington — Restaurant in Sydney

I ordered via menulog asking for no onion in the most polite way possible. Which was ignored as onion was then added to everything. The salad I received was filled with onion, I hadn't even ordered a salad, it was supposed to be roasted vegetables. The order was more than 30 minutes late (Taking over 1.5 hours to deliver) and they used the front entrance of a work building when it was specified to please use the back entrance as use of the front entrance would result in problems with management. I also asked that they please call upon arrival in case this needed to be further explained and so I could meet them outside the building. They didn't do that either. I then spoke to Luke over the phone who offered to replace the order which would not have arrived in time as I needed to start work. He then told me that they would provide a refund, I said I was happy to pick the onion off the pizza and even send the food back as the salad was definitely not getting eaten due to it also being filled with zucchini which my stomach doesn't agree with. Luke then assured me there would be no problems with a refund as it was paid with card in advance and that it wouldn't be necessary to send the order back. I even told him that I would be happy with a partial refund as I felt bad complaining in the first place. This refund didn't happen. I called 3x over 3 days and each time they said they would call me back and didn't before telling me that Luke would call me the following day to resolve the issue. I wasn't in the least bit surprised when he didn't. To top this off the pizza was also delivered upside down, slightly burnt and not even warm. Perhaps this all left a bitter taste, however I also felt the one slice I did have of the pizza was dry and of poor quality, the minimal ingredients weren't even stuck to the pizza and the taste was bland. I regularly order food delivered so I understand that things can't always be perfect and people sometimes make mistakes, however this was far from a great experience as well as being a blatantly dishonest way to treat customers. Which is what has lead me to leave this review. I feel like it's possible they even took advantage of how nice I was about the whole situation and had I been more rude or irrate then perhaps they would have actually done something to resolve the problem. Luke was extremely rushed, abrupt and it seemed like he just wanted to get me off the phone, which I initially put down to possibly being busy, but I actually had to call back after I realised he hadn't even asked which order I was referring to. In fairness he did know, which in turn suggests that they probably weren't busy. The girl I spoke to another day Hayley, was nice, quite friendly and seemed to do what she could to try and help. The only consumable part of the order though, was a bottle of Prosecco I ordered...

Here's the problem you face, Dear Reader;

Do you waste another thirty-to-forty seconds reading this ridiculous review (and it will be ridiculous, of that I promise)...

Or...

Do you stop wasting your time, and go and order some of the best pizza in Sydney?

Yeah... that's a much better option.

Go eat some of the best pizza in Sydney.

Well played.

...

Oh dear... you've opted for the prior.

Weird....

This surprises me, because - at first impressions - you seemed very intelligent!

But... you're still reading this?!

Why!?

Why aren't you enjoying some of the best cheese-to-topping ratio, with some of the best crust you'll ever enjoy, cooked up by a lovely crew of lads and lasses?

What happened to you?

Who hurt you?

Can't you trust your nose?

Doesn't every one of your olfactory nerve endings feed back to your brain, saying "THIS - THIS!?" Don't those two holes in your nose tell you all you need to know about the pizza contained herein?!

Oh well... perhaps, if you're going to read this and eat pizza elsewhere, then chat to your GP about having your nerves tested. You may have some issues.

Worst yet... you're still reading this... and you haven't ordered pizza yet!

Do your parents know you're doing this?

I don't think they'd approve.

At this point, I should probably explain that I am not a doctor. So I can't offer health advice for your potentially flimsy olfactory sensations.

And, I do not work at, get money from, or even score free pizza from Angry Tony's (aside from when I get my tenth pizza stamp and get to hand over my loyal customer card like the John Wayne of pizza customers).

I'm just saying that it's really good pizza.

And you just wasted the better part of a minute reading this utter nonsense... when your pizza could've already been ordered!

Do better.

Sort yourself out.

Order a...

After a long week at work, my partner and I just wanted to relax and enjoy a pizza while watching TV. Instead, Uber Eats delivered a mess — literally. All the toppings were dumped in a pile in the corner of the box, leaving an empty base behind. It looked like someone had scraped it off a plate and thrown it in a box.

Tried reaching out, but Uber’s support is non-existent. Just a “submit feedback on the app” loop with no human response, no accountability — and now we’re $60 out of pocket for a meal we couldn’t eat.

Absolutely done with Uber Eats. Not worth the money, stress, or disappointment. Angry Tony’s Pizza doesn’t even care or apologize, they just say “complain on the App” - cool, nobody taking responsibility for anything. Just disappointed customer and $60 out of pocket. Thanks for nothing. {yet no response from Uber eats, no apology from delivery person, and clearly no care, or understanding, apology from the owners comment below. Out of pocket $60. I don’t know any other service where this is ok, and owner operators don’t care, or show...