Little Drifter Surry Hills — Hotel in Sydney

THE BLOODSTAINS, THE PUBES AND THE COCKROACH

Seriously, this hostel has the makings of a bad novel. I want to preface by saying this negative review is against Management at The Village, not at the lovely people who work there (who were all very helpful and friendly).

Please do not stay here if you value basic cleanliness and have good hygiene standards. I felt so dirty and uncomfortable during my stay in all of the common areas and in my dorm. I have included photos of the original dorm we were put in, incl bloodstains(?) up the wall, dirt all over the floor, mess EVERYWHERE on the floor (we had nowhere to put our back packs) and our friend the cockroach feasting on the empty pizza boxes our fellow dormers left overnight.

To management: There is no point spending £££ on refurbishments and games when basic hygiene standards aren’t met Sort the roach problem out asap cos its gonna get worrrseeee Why don’t you hire and support professional local cleaners instead of young travellers who (in the kindest way possible) actually dont really know how to clean and dont really care about it (not their fault) Cleaning needs to happen daily to maintain good standards, not weekly If most of the travellers are staying for months (as most we met were) they can start to be lazy and treat it like their home, which its not. Create a rule book (i.e no food in rooms) so everyone can play a part in keeping it clean and there is less work for you guys.

For me, The Village sadly seems like its another hostel taking advantage of the monopoly they have on cheap accommodation in Aus. Because its the cheapest, people HAVE to stay there, which means theres less pressure on the hostel to provide as good of a service. I felt cheated out of my money. & It makes me sad that hostels in Asia are literally spotless and can’t charge a fraction of the price of this hostel…

Hopefully you can take on board this feedback as this hostel and the facilities have a lot of potential 🙏 And again, no feedback for the staff there other than slay friendly...

Unfortunately, we did not have good experience here. I'm not one to leave bad reviews often but I thought this may help someone else. 1- We arrived at midday and were told that check in was at 2 pm, so we agreed to leave the bags and return. When we returned at 2:15 pm, we were told the room was still not ready because there was no linen and were asked to wait. We waited until 3:15 and decided to go to reception again... after a short wait, we were told we could check in. When we went to the property (there are two separate buildings), the staff there told us the room wasn't ready and asked us to wait again. After 20 minutes, we decided to go find the room, as no one had come find us. It was very frustrating because there were no signs showing where the room was, so we had to ask people around as signs only showed rooms 1-44 and there was a whole separate set of rooms with no signage... -When we finally found the room and it was "ready", we discovered that they'd given us a room with one double bed as opposed to two twin beds. I went to explain the situation at reception and showed Agoda's voucher stating that we'd booked a "standard room" (not double) and selected the twin beds option. The staff said they never received such request (I had a copy of the voucher) and advised they were fully booked and couldn't do anything about. Since it was so last minute and given the cost of accommodation in Sydney, we were left with no option but to share the bed for four days. We requested a spare foldable bed but were told that was not an option either. -Over the course of our four-day stay, we saw and killed at least 4/5 cockroaches in the room. -There are many working holiday backpackers living in the hostel, so there is a lot of noise and chaos around all the time, including group drinking and conversations until 4 am which can be heard from the rooms. Overall, it felt very chaotic and poorly managed, which is disappointing since the hostel is well-located and the premises could be good if well kept. I wouldn't return or recommend...

My second time to be in a hostel.

The previous hostel i was with provided a towel for a $2 fee.

I arrived at this hostel as early a 11am. I know its too early to check in but I offered the check in agent to take my info so that she (Paula) don't need to do it when I come back at around 6pm after i go for a day to Manly beach. She said that its too early to check in. She was kind enough to let me leave my backpack though.

I came back at past 5pm and they were in the middle of shift changing. Counting coins and more coins. It took me more than 30mins waiting for them to be done and get checked in. They were apologetic though.. that after your long day, its annoying. They could have been more productive.

The system to open the door is a little bit high tech. You need to Download an app called GOKI Not mentioned on their emails and on the website.

NO TOWEL

I was in a shared room and if you don't have a towel, you mind your own problem! They don't provide. They don't care. Initially, when I was checking in, I asked if i can rent a towel. Pauline told me to come as she was cheking in few other people behind me.

I came back at around 8pm. The gentleman on the check in told me that they don't provide towels for shared accomodation. (Pauline was beside him. She was the one who told me to comeback)

I told him that I am looking to rent. And he told me that they don't do it unless you are i a private room.

I was told initially to come back to rent one.. and now its 8pm.. this gentleman is telling me to go buy, "its only 3$" that i have to have my own towel and they don't provide.

No towels. How would you take a shower? Maybe use you sheets and pillow cases?!! 😳

It's good that I only booked one day for this hostel.

Very disappointing experience.

Very bad...