Rating: â â â â â (4/5) I recently had the opportunity to experience this place, and overall, it was quite enjoyable. From the moment I arrived, the staff were polite, welcoming, and professional, which immediately gave me a good first impression. The ambiance of the space was warm and comfortable â clearly designed with thought and care. Lighting, music, and cleanliness were all on point, making it a pleasant environment to be in.
As for the service, it was mostly efficient and courteous. The team seemed knowledgeable and genuinely tried to ensure that I was satisfied. I appreciated that they checked in at appropriate times and werenât overbearing, which helped me relax and enjoy my time.
Now, onto the product itself â it was good, even impressive in some areas. You can tell theyâve put in effort to deliver something of quality. However, there were a few minor letdowns that kept this from being a five-star experience for me. For example, the presentation could have been a little more refined, and there were small inconsistencies in quality that didnât quite match the overall standard I was expecting based on other reviews. Also, while I understand that good things take time, the wait was slightly longer than what Iâd consider ideal, especially during a non-peak period.
That said, none of these points were deal-breakers. Itâs clear that the establishment is passionate about what they do, and theyâre getting a lot of the big things right. With just a bit more attention to detail and consistency, I believe they could easily earn that fifth star.
Would I return? Yes, absolutely. Itâs a solid experience, especially for those who appreciate effort, care, and a touch of character. Iâll be keeping an eye on this place because I feel it has the potential to become truly outstanding with just a few tweaks. Iâd recommend it to friends, especially those looking for something dependable with a lot of...
   Read moreI regularly visit Oliver Brown in Olympic Park as it is nearby and I absolutely love their mocha coffee and their hot chocolate. Iâm sure anybody who is an Oliver Brown customer knows how good they are. Compared to any other cafe, in my experience, there is no comparison; they are simply on another level. Admittedly I havenât ever ordered any food other than the occasional cake or bicky.
This cafe is situated at the ground floor of a large apartment complex on the corner of one of the main roads around Olympic Park. However it is normally pretty quiet and relaxing in this area since the adjoining road the cafe faces is not a common thoroughfare. Lining the street are beautiful tall trees which provide plenty of shade. Normally I see customers chilling at the outdoor tables or inside watching the large telly. They have some comfortable furnishings that cater well to groups looking for a relaxing time while they enjoy their coffee and food. The staff are always nice and friendly and sometimes chatty, which creates a welcoming experience.
The only downside is that there is limited parking available. Much of the space directly outside is either a no stopping or loading zone, and often the remaining space is claimed. It is quite normal, but naturally risky, for customers to quickly stop in the unlawful space though. Across the road there are spaces with a 2 hour parking limit, but these are usually unavailable as they seem to be used by those participating in sporting events in the...
   Read moreWowza unbelievably rude staff!! 10:40pm tonight Sunday15th September walked in the doors to order a hot chocolate & a bottle of water with 4 children and 2adults, the women staff member was currently making a coffee, and said to us âthis is my last one Iâm not making any othersâ The other male staff member turns around and says we close at 11, I said surely you can make 2 more before you turn off the machine. The lady turned around and rolled her eyes stating she is not making them for all of us, âI commented this is ridiculous we only want hot choc x3 and a bottle of water and your not closed until 11pmâ The women huffed making the 3 hot chocolate then refusing other customers behind us. The male staff members made a rude very Remark handed the hot chocolates then the women staff member said â I made coffees and hot chocolate to 1am last night!â I was mortified! This is your job love what u do love or move your negativity else where! I turned around and said â I am a business owner, your shops open till 11pm itâs now 10:45 and youâre refusing customer service, I am sure your getting paid to work to a certain time, you work to the time you donât just close the doors on peopleâs coming in at 10:45pm for an early mark! To cut your owners short!!!!!!!! Feel free to have the owners contact me because these staff members are loosing you a lot of money by turning people away at 10:45pm!!! For them to have a life!!!! This was...
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