Roll'd Castle Towers — Restaurant in Sydney

I was keen to try this vietnamese franchise.....because there ain't too many decent vietnamese restaurants in the hills...

ordered a beef pho....

soup was luke warm and extremely salty... meat was tougher than leather... chilli's had no flavour.... size was a joke.... almost an entre size

i love my pho, i will be sticking with the traditional non franchise stores in the area, which there aren't too many.

you can find great pho locally at cherrybrook, parra, epping, eastwood.... then if you travel further south west you will find the best pho from flemington to berala and then all the way to cabra.

i didn't try their fresh rolls or banh mins... so i can't comment on them.

overal the experience was...

Quite disappointed in the order. Firstly, it came late by at least 30mins. We ordered at around 12.15pm with the estimated latest arriving was at 1.30pm, but we got our order only after calling them and arriving at 2.00pm.

Besides the arriving time, we ordered a soft shell crab soldier rice paper roll and it never came, instead of was a regular pork and prawn. We also ordered a Viet ice coffee, in which it never came, instead replaced by a bottle of Pepsi. We ordered the a noodle salad with a complementary sauce, and the sauce never came. AND we also got chilli on the side for the pho, but that also never came.

Very...

The food here usually really good but today they got the order wrong - I ordered a beef roll and got a noddle salad bowl. After asking about it they offered to correct it but said it would take a while as they had a lot of orders to get through so I took what they gave me which was a salad bowl of noodles called a Bun which ended up throwing away as I didn't like it.

The rice paper rolls were correct and ok however the rice paper was a bit dry and hard in places.

Next time I should remember to check my order twice, and then...