The Moo Zetland — Restaurant in Sydney

First time trying out this place as all the other bubble tea shops in the area were closed. I can say that I will never spend another cent at this shop. The owner of this shop seriously needs to understand that you can’t make a new employee who is on there first shift with no training be all by herself. I felt terrible asking for a refund because it’s not really her fault that the owner wasn’t good enough to train her up properly. When I didn’t think it could get any worse, she didn’t even get shown how to refund someone. She had to transfer money to me from her own account, which I felt terrible about. I’d expect the owner to refund that money back to her and also show her how to use the...

we decided to try out this shop today and was severely disappointed. ordered via ubereats for pick up and it took almost 40 minutes to get our 4 drinks. we saw 3 walk-in customers come in after and leave with their drinks before the attendant made our orders and there was not even a queue during this time...

in terms of quality, the purple rice yogurt was a complete let down. excessive ice is used by this store (probably to cut costs?) and not enough yogurt so instead of a thick creamy drink, its more like a slurpee.

i will be coming back to see if things improve, but given the many other bubble tea shops in the area, it might be better to go elsewhere for...

Found this place on Liven as I was in the area and wanted to purchase a bubble tea using my Liven dollars. I orderd a large Brown Sugar Pearl Milk Tea but they were out of pearls so had to substitute for another topping, so I chose Sakura White Pearls instead. Drink was yummy. Sakura White Pearl's actually reminded me more like Lychee jelly than pearls as they weren't chewy like pearls but slightly sweeter than pearls (which could be a good thing if you enjoy Lychee jelly more than type of traditional pearls). I found that interesting as this was the first time I've ordered from The Moo and I prefer drinking milk teas...