Orchid Co Coffee shop — Restaurant in Victoria

The breakfast menu offered is simplified for weekends. It looks like it offers the most popular menu items.

We stuffed up & walked in from the Garden st door & found a table - the staff were busy delivering coffees & orders & we seemed to be at a loss until i headed towards the main counter & saw the menu’s, till & ‘the penny dropped’ that this cafe is not full service. Table water was available on a counter & cutlery was in a sml box on our table.

We placed our order - 2 regular Latte’s, an Eggs Benny with bacon & a Corn fritters with mushrooms. The bill total showed a surcharge was applied (either w/e or C/card but not disclosed)

Our breakfast arrived a few minutes after our coffees & both presented with good size portions & very pretty. The Benny had a nicely toasted seeded bagel, good bacon & my husband said his eggs were poached perfectly, it had been garnished with picked dill & cracked pepper 👍👍 The corn fritters looked generous, cooked well & thick. Smashed avocado on top with crumbled Persian feta, the egg sat proudly on top with the beetroot relish dabbed around. The fritters were cake like, they needed the avo & relish & could have benefited from have each fritter spread with Avocado - not just the top! The mushrooms were on point & were an excellent addition. The cafe was modern & had a great vibe. Plenty to see in the way of cakes, toasties, muffins, sandwiches...

The comments, attitude and tone of the staff (specifically the one with brown hair) were completely incompetent for a customer facing role. Coffees were only able to be put in a takeaway cup as they close at 2 pm (yet this was said at 1:10 pm) Then when asked for some water as no menus were present for beverage options "'yeah well were all sold out' and she faced her palm to the fridge (what's the glass container with cups next to her full of then?) When I was picking up a cutlery knife, as the banana bread came out with nothing, I was told from across the room "no the takeaway cutlery is over there!".

Good luck to you if...

It’s happened a few times where I will go to have a drink and maybe pick up some food and they will be closed an hour or so early. It’s very frustrating to see the business hours say a certain time and then to walk all the way there to find that it is closed an hour before. Disappointing for sure, such a shame since the last cafe that was there was really lovely and welcoming.

Edit: Yes I know how to read I am aware what time the shop closes and always make sure to be there before it does, yesterday I was there just BEFORE 1:00pm and the shop was closed despite them saying that they close at...