Tuileries at De Bortoli Rutherglen Estate — Restaurant in Victoria

We spent two nights at Tuileries in one of the Vineyard Rooms. We booked one night with the Dinner Package and then one night without. ||||Overall the rooms are starting to get a bit dated in their fixtures and fittings, the furniture is a little sparse and has a bit of a "holiday unit" vibe. Our friends were staying in a different room and their furniture was different to ours so not sure if some are being improved. ||||A real disappointment was that there was a note on our Spa indicating it was not working - our friends in two other rooms had working Spas so not sure why ours wasn't working. My partner was really looking forward to the spa bath. ||||Bathroom fittings are really starting to get very old and dated, the showerhead is an old style metal one that you see in many older style homes and could easily be updated to something a little more modern. ||||Dinner at Tuileries restaurant was lovely - we booked the package that included a two course meal which was ample for us. We had considered purchasing a third course but the meals were generous portions so we didn't need anything more. It is a shame they no longer offer the Wine Buffet as this was a real feature we loved about Tuileries in the past.||||Breakfast is a continental basket delivered to your door, there was ample food supplied and it was delivered pretty much bang on when they said they would. The only annoying thing is that on a Saturday they don't start breakfast until 8am which meant due to our needing an early departure we didn't get to have a breakfast on our last day. ||||The location is perfect - within a short walk from the main town and also nice and easy access to all the wineries. ||||As a benefit of being a guest you are entitled to complimentary wine tastings at the De Bortoli Cellar Door at the hotel, as well as 10% of purchases which was quite nice.||||MiniBar: I will give them credit their wine in the minibar isn't too badly priced compared to the cellar door. My tip though is go buy the wine at the cellar door with your 10% discount and then take back to drink in your room as you will save money.||||Overall it was another lovely stay at Tuileries (my third time staying there) I would return but would like to see them spend a little to just tidy the place up a bit and improve some of the fixtures...

We spent two nights at Tuileries in one of the Vineyard Rooms. We booked one night with the Dinner Package and then one night without. ||||Overall the rooms are starting to get a bit dated in their fixtures and fittings, the furniture is a little sparse and has a bit of a "holiday unit" vibe. Our friends were staying in a different room and their furniture was different to ours so not sure if some are being improved. ||||A real disappointment was that there was a note on our Spa indicating it was not working - our friends in two other rooms had working Spas so not sure why ours wasn't working. My partner was really looking forward to the spa bath. ||||Bathroom fittings are really starting to get very old and dated, the showerhead is an old style metal one that you see in many older style homes and could easily be updated to something a little more modern. ||||Dinner at Tuileries restaurant was lovely - we booked the package that included a two course meal which was ample for us. We had considered purchasing a third course but the meals were generous portions so we didn't need anything more. It is a shame they no longer offer the Wine Buffet as this was a real feature we loved about Tuileries in the past.||||Breakfast is a continental basket delivered to your door, there was ample food supplied and it was delivered pretty much bang on when they said they would. The only annoying thing is that on a Saturday they don't start breakfast until 8am which meant due to our needing an early departure we didn't get to have a breakfast on our last day. ||||The location is perfect - within a short walk from the main town and also nice and easy access to all the wineries. ||||As a benefit of being a guest you are entitled to complimentary wine tastings at the De Bortoli Cellar Door at the hotel, as well as 10% of purchases which was quite nice.||||MiniBar: I will give them credit their wine in the minibar isn't too badly priced compared to the cellar door. My tip though is go buy the wine at the cellar door with your 10% discount and then take back to drink in your room as you will save money.||||Overall it was another lovely stay at Tuileries (my third time staying there) I would return but would like to see them spend a little to just tidy the place up a bit and improve some of the fixtures...

Attempted to stay here in November 2022. Had booked the room with a view in June 2022. Was enticed by a the patio that opened up to the vineyards so my toddler could run about, also a nice view for myself being heavily pregnant and unable to enjoy the wine in the region. Breakfast was included (which turned out to be a croissant, juice and coffee - choices made at check in). When we arrived I thought there was something odd about our booking. But when I raised it repeatedly, I was ignored. Driving to the room, I realised that we did not have the room with view, rather one a street back. I approached the receptionist again with my booking confirmation to say there had definitely been a mistake. Absolutely no apology was given for the error, instead I was just told that she “could see why I could be upset”. When asked why my June booking had been changed, especially without notification, she simply said it wasn’t her who assigned rooms. I then asked if there would be any compensation for the room, perhaps a discount as we did not receive the higher priced room as planned. She offered me, very noticeably 7 months pregnant, a bottle of wine. |I decided to ring around as the lodgings are a bit out of town. I managed to find accommodation, dinner, dessert and breakfast next to a park while still having considerable change in my pocket from what I would have paid...