McDonald's — Restaurant in Warrnambool

As a Doordash driver, I have had an awful experience at Central Maccas, time and time again. The staff out front, avoid making eye contact with me for as long as they can, so they don’t have to make my customers order. I have spent time periods of 15 to 35 minutes standing there waiting on orders.

I stood there for 15 minutes only to have the customer cancel the order. After a 20 minute wait today standing waiting, I delivered my customers order to them, only for them to ring me one minute later, telling me I’ve been given the wrong order. This was only because the person out the front refuse to look at me, he didn’t even ask me what my code was handed me a bag and said “this is yours” and refuse to listen to me.

I know that they’re prioritising the drive-through and the customers that are coming in but we are just a front for your other customers and not looking at us and refusing to service and give us our customers order, is negatively affecting me and my ability to Doordash. As I am ment to have the order to the customer by a certain time an my percentages get negatively effected. This also undoubtedly happens too other local dashers. Despite the customer who is then waiting upwards of 30 minutes for their order

This gives me an awful view on Central Maccas and personally do not want to go there myself, I’m not asking for you guys to serve DoorDash drivers the moment they walk in but work at least within the first five minutes of them standing there would...

Went through drive thru, while ordering at speaker box another voice came through saying please move to the next speaker (3 times) while I'm trying to tell my order to the lady, I told her 'sorry, there's another voice talking over' she replied 'yeah, I know - is there anything else?'...get to the pay window, girl is on head phones, points at eftpos screen then continues taking orders on headphones, she looks at me to point at it again, I said 'how do I insert the card?' She passes me a different handheld eftpos - I paid, kept going. Get my order - fries are cold! Go in to get fresh ones, to be handed what felt like fries from same batch. I stood there till someone else came over & got them replaced - again (still not hot, but warmer than last 2 lots). Get home with McChicken to find a tiny amount of lettuce. Overall, not happy - rude service &...

my mother and I went thro drive thro Thursday night we purchased 2x quarter pounder meals, we got back to our motel started eating and go to bite into it only to find a large black hair hanging from my mouth and half way in my burger,I’m not 1 to ever complain nor write reviews but after deciding to ring the McDonald’s to speak to the manager I stated I didn’t want nothing for free only to let them no, her Response was(I HIGHLY DELT IT) then she hung up on me.I was apored by her reaction I tried ringing back several time but could not get thro it’s seemed she had taken phone of the hook.. if this is any sign of what kind of people u have to manage your restaurants I am very disappointed we are regulars there but will NOT be going back I hope this lady gets some kind of reputations for treating her...