Hackett Cafe — Restaurant in Western Australia

Staff do not speak basic English. Ordered a latte and sat down to wait. The woman kept screaming "FRAT WHYYY! FRAT WHYYY!" over and over. After 10 mins of this it dawned on me that they'd messed up my order so I politely asked if my latte was still on the way. A very impolite lady then took the frat whyy that had been sitting there, scooped off the froth with a spoon and slammed the cup down again. She screamed out LATTE! and before i could ask if that was actually a freshly made latte, she began barking the next orders. I cut my losses and thought "well, why not have a flat white instead!" Luke warm, bitter and straight into the bin, thats why. Lift your game,...

To be honest, this is one of the best cafés on the UWA campus, and I’ve always loved the barista’s Mocha. However, this time, I was served by the owner, and the experience was disappointing. She added very little milk to the coffee bottle and only a single sprinkle of chocolate powder on top. When I politely asked for more chocolate powder, she told me they don’t add extra and that I would have to pay more for it! Unbelievable. If you’re serving Mocha, you should know how to prepare it properly. The worst customer service I’ve...

Best value for money, great menu and lots of eco-friendly low plastic options!! They will fill up and use your containers if you bring them and have lots of plastic free dine in options.

I went there the other day and the barista filled my whole HUGE water bottle up with iced coffee for the normal price