Pizza Hut Albany — Restaurant in Western Australia

I don’t know the owners or anyone who works here. I have no grudges towards this business. But it was glaringly obvious that no care was used in preparing the ’food’ I bought last night. The toppings were randomly applied, it looked like it had been thrown in the box, the slices were between 2cm and 12cm wide, the cuts did not go to the edge so had to tear them apart, too much cheese and not cooked properly so it was very gluggy and cheese was stuck to the box. Other toppings were on the pepperoni pizza. Even the Hershey cookie thing was pretty much inedible. I don’t like my food hot but this arrived too cool, even for me. The cheesy garlic bread was ok, though. Either the Friday night staff are different, the other reviewers were friends of the business or people reviewed the wrong Pizza Hut because nobody could genuinely say it was worth 5 stars. Hopefully someone takes note and gives the staff some standards before the Christmas holiday makers descend on us. I won’t be back because most of the current reviews are false so won’t...

Placed order at 17:35 due to be delivered at 18:04, app said delivered but the order actually hadn’t. Called the store at 18:12 and told driver had a flat tyre! And the order would be delivered in 10 minutes. Called the store again at 18:52 still not delivered and conveniently no one answered but when my husband called a minute later they answered! Food was finally delivered 1 hour and 30 minutes later! Not acceptable at all! The store never bothered to call and say it would be late, the food was cold and old , Ice cream was melted by the time it got to us. I won’t be coming back, I’m requesting a refund and I will not be recommending the...

Just had a delivery of two pizzas, a coke and spud bites. First I was told ‘we have no coke in store, so I’ve brought you a coke zero’. I explained that no one in our household drinks Coke Zero and that the phone number provided should have been used instead of someone making an assumption on our behalf. Then I opened the pizza box to a mess that looks as though the pizza was involved in a collision on its way here! In future I think we will be going back...