I’ve lived in Vienna for two years and have yet to encounter service as disrespectful as here. Plenty of good Viennese cafes with decent service treating one with dignity. Cafe Jelinek and Savoy are nearby as examples.

Since the cafe is requesting more info, I’m happy to do so publicly and not via an email that no one can read!

I simply wished to pay, and the waiter so acknowledged when he came by. I waited for ten minutes while he helped everyone in the vicinity including others who wished to pay and leave. When I signaled him, he seemed to not see. Finally I spoke up a bit louder, and he grunted at me, didn’t even look at me, and continued to walk by. He simply didn’t come back. Needless to say, it all seemed like willful ignorance. I had to go pay at the bar myself. This whole experience left a bad taste in my mouth.

(I could not help but notice that I was the only „foreign“ looking person despite speaking German. I can’t say for certain that this mattered, but if the cafe can’t even hire decent waiters, this seems emblematic of a systemic problem.)