Pinsatore — Restaurant in Vienna

Real disappointment. STAY AWAY.

The place looks very nice from outside. However - you won't find any air-conditioning inside. Although looks like there is one. Either they don't turn it on either it doesn't work. It is a heat wave these days.

You will be charged for tap water ! For each glass! We stepped in with a baby under two and my 12 year old daughter. We asked for a jug of tap water before we saw it was marked on the menu as priced- however the waitress didn't mention it.

We ordered two pinsas. One with salami which said to be a little spicy. Turned out very Hot. My daughter and I couldn't eat it. Left it almost whole. When asked the waiter and the manager to change or cancel - they didn't agree.

The place takes advantage of the location and...

We visited this restaurant at 7 PM with friends and our young children. We had brought some toys to keep them entertained and dinner went well. After eating, our little one, who was very tired, started crying for a few minutes while my husband was getting ready to take her home. The situation lasted less than five minutes, but the owner loudly reprimanded us in a very rude tone, saying “this is not a playground.”

We honestly felt unwelcome and judged. The way customers are addressed makes a big difference, and in this case it was very disappointing. This is clearly not an inclusive place for children and definitely not family‑friendly.

Unfortunately, we will not return and would not recommend it to families looking for a hospitable...

Service was terrible, I've asked to taste wine before deciding which wine to take, I was given a glass and never was asked, how is it. Also ask to move inside because of many smokers, it was approved but nobody assisted to move the food inside ao we moved it ourselves. When asked for the check, I was forgotten. But the most annoying part was when finally the check arrived, it was mentioned the check is not including the tip, how much would you like to pay, moreover the price was different from the the menu, higher...